Interviewer: Today I am meeting with Professor Edward Glaeser.
Professor Glaeser is the Fred and Eleanor Glimp Prof. in the
Faculty of Arts and Sciences at Harvard University and author of the best-selling book,
"Triumph of the City: How Our Greatest Intervention Makes Us Richer,
Smarter, Greener, Healthier, and Happier."
Professor Glaeser, I believe the role of cities as
centers of idea transmission is of particular interest to you. Is that correct?
Prof. Glaeser: Indeed it is.
Interviewer: That's a great introduction to the fact that I want to hear
your views on the implications for how business is practiced in cities,
as the development of
online communication resources and services and robot delivery systems develop.
It seems to me that we have two forces that to
some extent can act against each other in their implications.
What can we expect to happen?
And with what consequences for business?
Prof. Glaeser: The question of what changes in information technology will do
for the future of cities and to businesses that operate in those cities,
has been around for 40 years.
Alvin Toffler, in "The Third Wave",
wrote about how he envisioned a world in which telecommuting
connecting in from electronic cottages would enable us to disperse,
to stop connecting with each other in person,
and would lead to an even larger wave of