We are sorry you are experiencing access problems
Check with your IT department that JWPlatform, JWPlayer and Amazon AWS & CloudFront are not being blocked by your network.
The relevant domains are *.jwplatform.com, *.jwpsrv.com, *.jwpcdn.com, jwpltx.com, jwpsrv.a.ssl.fastly.net, *.amazonaws.com and *.cloudfront.net. The relevant ports are 80 and 443.
Check the following talk links to see which ones work correctly:
HTTP Progressive Download
Send us your results from the above test links at firstname.lastname@example.org and we will contact you with further advice on troubleshooting your viewing problems.