Encouraging corporate learning

Interviewer: Today I'm interviewing Brad Samargya, Chief Learning Officer, Tanium. Learning and development executives are growing both in importance and number, as is the role of chief earning officers. My focus today is to understand what CLOs do, to whom they report. Who reports to them or to the dotted management lines of interaction within organisations? Who sets the strategy, and how? What is the balance between training and self motivated learning? How is success measured? That's just for starters. Mr. Samargya, welcome to the Business and Management Collection interviews, and thank you for sparing the time. May we take each of these topics in turn, starting at the top of the list? What do CLOs do? Mr. Samargya: I have a long answer to your short question, actually. I hope you don't mind. I'll start with - the best CLOs to me and their teams are performance consultants. They're not order takers. When I talk to my team, we don't talk training. We don't even talk learning. We talk enablement and transformation and change, and we'll talk about that in a second. I'll give you an analogy. If you went to a brain surgeon and said I have a headache,