All Experts in Global Business Management

Editors

Prof. Ilan Alon
University of Agder, Norway
Mr. Rob Baldry
Seabrook Marketing Ltd, UK
Prof. Martin Christopher
Emeritus Professor of Marketing and Logistics, Cranfield School of Management, UK
Prof. Charles B. Craver
George Washington University Law School, USA
Prof. Bill Donaldson
Aberdeen Business School, The Robert Gordon University, UK
Prof. Meryem Duygun
Hull University Business School, UK
Dr. Vasily Erokhin
Moscow University of Finance and Law, Russian Federation
Prof. Joel R. Evans
Zarb School of Business, Hofstra University, USA
Prof. Colin Fisher
Professor of Managerial Ethics and Values, Nottingham Business School, UK
Dr. Anne Graham
University of Westminster, UK
Prof. Anil K. Gupta
University of Maryland, USA and INSEAD, France
Prof. Dr. Jérôme L. Kreuser
Executive Director and Founder, The RisKontrol Group GmbH, Switzerland
Dr. Rajesh Kumar
University of Nottingham, UK
Mr. Harry Macdivitt
Director, Axia Value Solutions Ltd, UK
Mr. Andrew Marsden
Founder, Andrew Marsden Consulting, UK
Mr. Rob McCusker
The Australian Institute of Criminology, Australia
Dr. Michael McDonald
Fairfield University, USA
Prof. Stan Paliwoda
Professor of Marketing, University of Strathclyde, UK
Prof. Raghavendra Rau
University of Cambridge, UK
Prof. J. Edward Russo
Cornell University, USA
Dr. Julie Schaffner
Tufts University, USA
Prof. Donald E. Sexton
Columbia University, USA
Prof. Michael R. Solomon
Haub School of Business, Saint Joseph's University, Philadelphia, USA
Ms. Ann Marie Stagg
Contact Center Management Association, UK
Prof. Jan A. Van Mieghem
Kellogg School of Management, Northwestern University, USA
Prof. Adrian Wilkinson
Director, Center for Work, Organization and Wellbeing Griffith Business School, Australia
Mr. Morgen Witzel
Honorary Senior Fellow, University of Exeter Business School and Senior Consultant, The Winthrop Group, UK

Speakers

Dr. Wendi Adair
Associate Professor, Organizational Psychology, University of Waterloo, Canada
Prof. Jay Albanese
Virginia Commonwealth University, USA
Prof. Gayle Allard
IE Business School, Spain
Prof. Gad Allon
Kellogg School of Management, Northwestern University, USA
Mr. Tim Ambler
London Business School, UK
Dr. Tim Andrews
Senior Lecturer, University of Strathclyde, UK
Dr. Ian Ashman
Senior Lecturer, Lancashire Business School, University of Central Lancashire, UK
Prof. Søren Askegaard
University of Southern Denmark, Denmark
Dr. Pravin Balaraman
University of West of Scotland, UK
Mr. Rob Baldry
Seabrook Marketing Ltd, UK
Mr. Scott Baldwin
eBay, USA
Dr. Madhumita Banerjee
Assistant Professor of Marketing, University of Warwick, UK
Mr. Jonathan Banks
Business Insight Director, ACNielsen, UK
Prof. Christopher Barrett
Cornell University, USA
Prof. Thorsten Beck
Cass Business School City University London, UK
Mr. Mike Bernon
Senior Lecturer in Logistics and Supply Chain Management, Cranfield School of Management, UK
Dr. Namita Bhatnagar
Asper School of Business, University of Manitoba, Canada
Dr. Sumon Bhaumik
Aston Business School, UK
Prof. John R. Birge
Booth School of Business, University of Chicago, USA
Prof. Julian Birkinshaw
Professor of Strategic and International Management, London Business School, UK
Dr. Lakhdar Boukersi
Principal Lecturer in Marketing and International Marketing, London South Bank University, UK
Ms. Maria Bourke
Founder, Let’s Get Healthy, UK
Prof. Alan Braithwaite
Chairman of LCP Consulting, Visiting Professor, Cranfield School of Management, Centre for Logistics and Supply Chain Management, UK
Prof. Peter J. Buckley
Leeds University Business School, UK
Ms. Fiona Cameron
Director, Sticky Change, UK
Dr. David Campbell
Newcastle University, UK
Prof. Wayne F. Cascio
University of Colorado Denver, USA
Prof. Julian Chang
Tsinghua University, China
Dr. Jo Cheesman
Key Account Manager, Academee, UK
Prof. Thomas J. Chemmanur
Boston College, USA
Dr. Junsong Chen
Lecturer in Marketing, China Europe International Business School (CEIBS), China
Dr. Jiri Chod
Carroll School of Management, Boston College, USA
Prof. Sunil Chopra
Kellogg School of Management, Northwestern University, USA
Dr. Mona Chung
Deakin University, Australia
Mr. Simon Clemmow
Founding Partner, CHI&Partners, UK
Dr. Graeme Codrington
Co-founder, TomorrowToday, UK
Dr. David Collings
National University of Ireland, Galway, Republic of Ireland
Ms. Louise Congdon
Managing Partner, York Aviation, UK
Prof. John Cooney
Texas Tech University
Dr. Carolyn Costley
Waikato Management School, University of Waikato, New Zealand
Mr. Charles Cotton
Chartered Institute of Personnel and Development, UK
Prof. Chris Cowton
Dean of the University of Huddersfield Business School, UK
Ms. Amanda Crank
Customer Service Operations Manager, The Co-operative Financial Services, UK
Prof. Charles B. Craver
George Washington University Law School, USA
Dr. Dave Crick
Victoria University in Wellington, New Zealand
Prof. Douglas Cumming
York University, CA
Dr. Michael Czinkota
Associate Professor, Georgetown University, USA
Prof. Kevin Daniels
Professor of Organizational Behaviour, Norwich Business School, University of East Anglia, UK
Mr. Roger Dawson
Power Negotiating Institute, USA
Prof. John Delery
University of Arkansas, USA
Dr. Marieke de Mooij
Cross-Cultural Communications Consultancy, The Netherlands
Prof. Ping Deng
Maryville University, USA
Prof. Joe DesJardins
Professor of Philosophy and Associate Provost College of St. Benedict/St. John's University, USA
Prof. Timothy Devinney
University of Leeds, UK
Dr. Graham Dietz
Durham University, UK
Dr. Andrea Di Nicola
University of Trento and Transcrime, Italy
Dr. Keith Dinnie
Associate Professor of Business, Temple University, Japan
Prof. Bill Donaldson
Aberdeen Business School, The Robert Gordon University, UK
Prof. Tom Donnelly
Coventry University, UK
Mr. Jonathan Donovan
Managing Director, Townhouse Consulting Ltd., UK
Prof. Rafiq Dossani
Stanford University, USA
Mr. Nick Drake-Knight
Founder, NDK Group, UK
Dr. Tony Dundon
National University of Ireland Galway, Ireland
Mr. William Durr
Principal Global Solutions Consultant, Witness Systems, USA
Dr. Rafael Echevarne
Independent Consultant, Spain
Mr. John Elkington
Co-Founder & Executive Chairman, Volans, and Co-Founder and Board Director, SustainAbility, UK
Dr. Lorraine Elliott
Australian National University, Australia
Prof. Peter Enderwick
Head, Department of International Management, Auckland University of Technology, New Zealand
Dr. Vasily Erokhin
Moscow University of Finance and Law, Russian Federation
Prof. Joel R. Evans
Zarb School of Business, Hofstra University, USA
Prof. Marcel Fafchamps
Stanford University, USA
Dr. Elaine Farndale
Pennsylvania State University, USA & Tilburg University, The Netherlands
Dr. Susan S. Fiorito
Professor, College of Business, Florida State University, USA
Prof. Colin Fisher
Professor of Managerial Ethics and Values, Nottingham Business School, UK
Dr. Stephen Fisher
Principal and CIO, First Degree Global Asset Management Pte Ltd, Singapore
Prof. Dennis O. Flynn
University of the Pacific, USA
Prof. Jérémie Gallien
London Business School, UK
Prof. Donald G. Gifford
University of Maryland School of Law, USA
Prof. Paul Glewwe
University of Minnesota, USA
Mr. Martin Glisby
Chief Strategy Officer, Ole Lynggaard, Denmark and Director, Glisby Holden & Associates, UK
Dr. Janet Godsell
Senior Lecturer, Supply Chain Research Centre, Cranfield School of Management, UK
Prof. Dwight Golann
Suffolk University Law School, USA
Prof. Laura Gonzalez
Fordham University, USA
Prof. Jonathan Gosling
University of Exeter, UK
Prof. Vidhan K. Goyal
Hong Kong University of Science and Technology, HK
Prof. Peter Grabosky
Australian National University, Australia
Dr. Stephen Grainger
Edith Cowan University, Australia
Prof. David Grant
Professor of Logistics and Director, Logistics Institute, Hull University Business School, UK
Mr. James R. Gregory
CoreBrand, USA
Mr. Rufus Grig
Managing Director, Callmedia, UK
Prof. Damian Grimshaw
University of Manchester, UK
Dr. Paul Griseri
Middlesex University, UK
Prof. Irena Grugulis
Durham University, UK
Dr. Maria Graça Guedes
Universidade do Minho, Portugal
Prof. Azzim Gulamhussen
Vlerick Business School, Belgium
Prof. Anil K. Gupta
University of Maryland, USA and INSEAD, France
Dr. Suraksha Gupta
Lecturer, Brunel University, UK
Mr. Dan Hagen
Managing Partner, MPG, UK
Mr. David Haigh
Chief Executive Officer, Brand Finance Plc, UK
Dr. Nigel Halpern
Associate Professor, Molde University College, Norway
Prof. Sam Hariharan
Babson College, USA
Prof. Xiaohong He
Quinnipiac University, USA
Prof. Ronald P. Hill
Villanova University, USA
Prof. Peter Hines
Chairman, Lean Enterprise Research Centre, Cardiff University, UK; Chairman, S A Partners; Adjunct Professor of Lean Enterprise, University of South Australia
Prof. Art Hinshaw
Arizona State University, USA
Mr. George R. Hoguet
CFA, FRM Global Investment Strategist, State Street Global Advisors (SSgA), USA
Prof. Nigel Holden
Professor of Cross-Cultural Management, UCLAN, UK
Prof. Svend Hollensen
Associate Professor of International Marketing, University of Southern Denmark, Denmark
Dr. David Holman
Senior Lecturer, University of Sheffield, UK
Dr. Richard Howarth
Senior Lecturer, Nottingham Trent University, UK
Prof. Dr. Arnd Huchzermeier
WHU – Otto Beisheim School of Management, Germany
Prof. Bertil Hultén
Linneaus School of Business and Economics, Linnaeus University, Sweden
Dr. Andrew Humphries
CEO, SCCI Ltd., UK
Ms. Donna M. Iucolano
Spinach Candy, LLC
Dr. Michael Jacobs
Senior Financial Economist, Credit Risk Analysis Division, Office of the Comptroller of the Currency, US Department of the Treasury, USA
Prof. James P. Johnson
Rollins College, USA
Prof. Annamma Joy
Professor of Marketing, University of British Columbia, Okanagan, Canada
Prof. Lynn R. Kahle
Giustina Professor and Department Head of Marketing, Lundquist College of Business, University of Oregon, USA
Mr. John Kaler
Author and Researcher
Mr. Lothar Katz
Leadership Crossroads, Germany/Spain/USA
Mr. Michael Keller
Center for Competitiveness, Fribourg University, Switzerland
Dr. Omera Khan
Lecturer in Logistics and Supply Chain Management, University of Manchester, UK
Prof. Allan J. Kimmel
ESCP Europe, France
Ms. Jennifer Kirkby
Director, White Waves, UK
Prof. Gill Kirton
Queen Mary, University of London, UK
Mr. Andy Knowles
Co-founder, Jones Knowles Ritchie (jkr), Design Consultants, UK
Dr. Adam Kobor
Principal Portfolio Manager, The World Bank, USA
Dr. Alison M. Konrad
Professor of Organizational Behavior, Richard Ivey School of Business, Canada
Prof. Kimberlee Kovach
South Texas College of Law, USA
Prof. Dr. Jérôme L. Kreuser
Executive Director and Founder, The RisKontrol Group GmbH, Switzerland
Prof. Vish Krishnan
Rady School of Management, University of California, San Diego, USA
Dr. Rajesh Kumar
University of Nottingham, UK
Dr. Thomas D. Lairson
Gelbman Professor of International Business, Rollins College, USA
Prof. Martin A. Lariviere
Kellogg School of Management, Northwestern University, USA
Prof. Robert F. Lauterborn
University of North Carolina, USA
Mr. Bernard Lavelle
Director of Sales, London City Airport, UK
Dr. Kenneth Le Meunier-FitzHugh
University of East Anglia, UK
Dr. Régis Lemmens
Sales Cubes, Belgium
Prof. Roy J. Lewicki
Fisher College of Business, The Ohio State University, USA
Mr. Hao Liang
Center for Economic Research, Tilburg University, Netherlands
Dr. Wei Liang
Graduate School of International Policy and Management, Monterey Institute of International Studies, USA
Ms. Jenny Littman
Tourism for All UK Associate and CEO, UK
Dr. Yi-peng Liu
Kent Business School, University of Kent, UK
Dr. Alexey Lobanov
Vice President, REA Research Risk Management Group, Russia
Prof. Christoph H. Loch
Director, Cambridge Judge Business School, University of Cambridge, UK
Dr. Alan Lovell
Professor of Sustainable Business, University of Glamorgan
Mr. Ian Lowden
Managing Director, RDG Solutions, UK
Prof. Daniel Mabrey
Sam Houston State University, USA
Mr. Harry Macdivitt
Director, Axia Value Solutions Ltd, UK
Dr. Simon Mackenzie
The Scottish Centre for Crime and Justice Research, University of Glasgow, UK
Mr. Andrew MacLeod
Director, Business Continuity and Crisis Management at Needhams 1834, UK
Prof. Christine Mallin
Birmingham Business School, UK
Prof. D. John Mangan
Professor of Maritime Logistics, University of Newcastle, UK
Prof. Greg W. Marshall
Rollins College, USA
Mr. Rob Mason
Managing Director, SBI (an IMG company), UK
Mr. Chris Masterson
Director, Mesh Marketing Ltd, UK
Mr. Kieron Matthews
Internet Advertising Bureau, UK
Prof. Andrew McAuley
Pro Vice Chancellor (Academic) Southern Cross University, Australia
Mr. Rob McCusker
The Australian Institute of Criminology, Australia
Dr. Michael McDermott
Assistant Professor, Northern Kentucky University, USA
Dr. Michael McDonald
Fairfield University, USA
Ms. Cilla Mckay
Managing Director, Connections (Oxford) Ltd., UK
Prof. Alan McKinnon
Professor of Logistics, Logistics Research Centre, Heriot-Watt University, UK
Mr. Alan McQuillan
Former Director, UK Assets Recovery Agency, UK
Prof. T.C. Melewar
Professor of Marketing and Strategy, Brunel University, UK
Mr. Avner Mendelson
President and CEO of Bank Leumi USA, USA
Prof. Carrie Menkel-Meadow
Georgetown University Law School, USA
Dr. Jane Menzies
Deakin University, Australia
Prof. Richard Metters
Mays Business School, Texas A&M University, USA
Ms. Silke Meyer
Griffith University, Australia
Dr. Nicola Millard
Customer Experience Futurologist, British Telecommunications PLC., UK
Mr. Graham Minton
Director of Corporate Relations, World Heart Federation, Switzerland
Prof. Vincent-Wayne Mitchell
Cass Business School, City University, UK
Dr. Michael J. Mol
Associate Professor of Strategic Management, Warwick Business School, UK
Dr. Petra Molthan-Hill
Nottingham Business School, UK
Prof. Philip Molyneux
Bangor University, UK
Prof. Jeremy Moon
Director of the International Centre for Corporate Social Responsibility, Deputy Director of Nottingham University Business School, UK
Prof. Geoff Moore
Professor of Business Ethics, Durham Business School, UK
Prof. Karl Moore
Associate Professor, Globalization and Leadership, McGill University, Canada, Associate Fellow, Green Templeton College, Oxford University, UK
Prof. Luiz Moutinho
Professor of Marketing, University of Glasgow, UK
Dr. Deepraj Mukherjee
Kent State University, USA
Prof. Hedi Nasheri
Kent State University, USA
Prof. David Nelken
University of Macerata, Italy
Prof. Tom Noe
University of Oxford, UK
Dr. Werner Nussbaum
Innovation Second Pillar, Switzerland
Prof. Stan Paliwoda
Professor of Marketing, University of Strathclyde, UK
Dr. Yue Pan
Associate Professor of Marketing, University of Dayton, USA
Dr. Nicolas Papadopoulos
Chancellor’s Professor and Professor of Marketing and International Business, Carleton University, Canada
Prof. Nikos Passas
Northeastern University, USA
Dr. Joann Peck
University of Wisconsin-Madison, USA
Prof. Lisa Peñaloza
Kedge Business School, France
Prof. Johannes Pennings
Marie and Joseph Melone Professor of Management, Wharton Business School, USA
Prof. Nigel Piercy
Warwick Business School, UK
Mr. Steve Pink
Managing Consultant, Telecommerce, UK
Prof. Leyland Pitt
Dennis F. Culver EMBA Alumni Chair of Business, Segal Graduate School of Business, Simon Fraser University, Canada
Dr. David J. Pollard
Leeds Metropolitan University, UK
Dr. John Pratten
Manchester Metropolitan University, UK
Prof. U. Srinivasa Rangan
Babson College, USA
Dr. William Rankin
Chair, Department of Aviation, University of Central Missouri, USA
Dr. Patricia Rawlinson
London School of Economics, UK
Prof. David Reid
Seattle University, USA
Prof. Martin Reimann
Eller College of Management, University of Arizona, USA
Dr. Bing Ren
Professor of Management, Business School of Nankai University, China
Ms. Laura Ries
Ries & Ries, USA
Ms. Beth Rogers
Portsmouth Business School, UK
Mr. Martin Roll
Venture Republic, Singapore
Mr. Jeff Rose-Martland
Consultant, Martland Management, Canada
Dr. Donald Rosenfield
Sloan School of Management, MIT, USA
Prof. Denise M. Rousseau
Carnegie Mellon University, USA
Prof. Chris Rowley
Cass Business School, UK
Mr. Jim Rudolph
Former Corporate Communications Manager, Edmonton Airport, Canada
Prof. Rebekah Russell-Bennett
Queensland University of Technology, Australia
Prof. J. Edward Russo
Cornell University, USA
Prof. Lynette Ryals
Cranfield School of Management, UK
Dr. Lawrence Sáez
The School of Oriental and African Studies, UK
Dr. Mehdi Safavi
The University of Edinburgh, UK
Prof. Jeswald W. Salacuse
Tufts University, USA
Mr. Christopher Satterthwaite
Chief Executive, Chime Communications, UK
Dr. Julie Schaffner
Tufts University, USA
Prof. Glen Schmidt
University of Utah, USA
Prof. Andrea K. Schneider
Marquette University School of Law, USA
Dr. Francis Schortgen
University of Mount Union, USA
Dr. Yun Schüler-Zhou
GIGA Institute of Asian Studies, Germany
Prof. Don E. Schultz
Professor Emeritus (In-Service), Medill School, Northwestern University, USA
Prof. Linda Scott
University of Oxford, UK
Prof. John Seddon
Visiting Professor, Cardiff University and Managing Director, Vanguard Consulting, UK
Dr. Habte G. Selassie
Senior Lecturer, University of Bedfordshire, UK
Mr. John M. Sellar
CITES Secretariat, Switzerland
Mr. Alain Sepulchre
McKinsey & Company, Hong Kong and France
Prof. Daniel S. Fogel
Director of the Graduate Programs in Sustainability, Wake Forest University, USA
Mr. Steve Shellabear
Principal Consultant, Dancing Lion Training & Consultancy Ltd., UK
Prof. Louise Shelley
George Mason University, USA
Dr. Xiaobai Shen
Edinburgh Business School, UK
Mr. Jim Sherlock
Trainer and Consultant, UK
Prof. Jagdish N. Sheth
Emory University, USA
Dr. Lisa Qixun Siebers
Nottingham Trent University, UK
Prof. Dina Siegel
Utrecht University and Willem Pompe Institute, The Netherlands
Prof. Ajai Singh
Lehigh University, USA
Prof. Jai B. P. Sinha
Assert Institute of Management Studies, India
Ms. Pauline Smith
Head of Contact Centre Operations, Nottinghamshire Police, UK
Prof. Michael R. Solomon
Haub School of Business, Saint Joseph's University, Philadelphia, USA
Prof. Jing-Sheng Song
Fuqua School of Business, Duke University, USA
Prof. Leigh Sparks
Professor of Retail Studies, University of Stirling, UK
Prof. Paul Sparrow
Lancaster University, UK
Dr. Steven J. Spear
Sloan School of Management and Engineering Systems Division, MIT, USA
Prof. Thomas J. Stipanowich
Pepperdine University School of Law, USA
Ms. Rachel Stohl
Center for Defense Information at the World Security Institute, Washington DC, USA
Mr. Jonathan Street
Customer Experience Consultant, UK
Prof. Jiaming Sun
Fudan University, China and Texas A&M University, USA
Prof. Stephen Tallman
University of Richmond, USA
Ms. Penny Tamkin
Program Director of management and Leadership Research, The Work Foundation, UK
Dr. Peter Tatham
Griffith Business School, Australia
Prof. Sridhar Tayur
School of Business, Carnegie Mellon University, USA
Prof. Christoph Teller
Chair in Retailing and Marketing, Surrey Business School, University of Surrey, UK
Dr. Paz Estrella Tolentino
Birkbeck, University of London, UK
Prof. Brian Tomlin
Tuck School of Business, Dartmouth College, USA
Ms. Francoise Tourniaire
Founder and Principal, FT Works, USA
Prof. Efrat Tseëlon
University of Leeds, UK
Mr. Andrew Turnbull
Aberdeen Business School, The Robert Gordon University, UK
Dr. Tracy Tuten
East Carolina University, USA
Prof. Bo van der Rhee
Nyenrode Business University, Holland
Prof. Jan A. Van Mieghem
Kellogg School of Management, Northwestern University, USA
Prof. Dr. Nükhet Vardar
Founder, El Izi Communications Consultancy, Turkey
Mr. Atul Vashistha
Neo Group, USA
Prof. Gregory Veeck
Western Michigan University, USA
Dr. Ekant Veer
University of Canterbury, New Zealand
Dr. Klaus von Lampe
Freie Universität Berlin, Germany
Prof. Demetris Vrontis
Professor of Marketing and Dean of the School of Business, University of Nicosia, Cyprus
Prof. Dr. William Hua Wang
China Area Manager, Euromed Management, Kedge Business School, France
Prof. Richard Ward
Sam Houston State University, USA
Prof. Malcolm Warner
University of Cambridge, UK
Mr. Marc Watkins
Business Development Manager, Birmingham International Airport, UK
Mr. Jonathan Wax
Vice President EMEA, Nexidia, UK
Mr. John Weatherill
Regional Vice President, Europe InterVISTAS-EU Consulting, Canada
Mr. Simon Webley
Research Director, Institute of Business Ethics, UK
Prof. Andreas Werr
Stockholm School of Economics, Sweden
Mr. Martin Wheeler
Director, Promotional Effectiveness, Billetts, UK
Prof. Lawrence J. White
New York University
Prof. Richard Wilding
Professor of Supply Chain Risk Management, Cranfield School of Management, UK
Prof. Phil Williams
University of Pittsburgh, USA
Mr. Jonathan Wilson
Executive Coach and Leadership Consultant, Budd, UK
Mr. Morgen Witzel
Honorary Senior Fellow, University of Exeter Business School and Senior Consultant, The Winthrop Group, UK
Ms. Rachel A. Wohl
Maryland Supreme Court Mediation and Conflict Resolution Office, USA
Prof. Christopher Wright
University of Sydney Business School, Australia
Prof. Xiaobo Wu
Zhejiang University, China
Prof. George S. Yip
China Europe International Business School, China and Imperial College Business School, UK
Ms. Lisa Jane Young
Lecturer, Criminal Intelligence, Australian Graduate School of Policing, Charles Sturt University, Australia
Prof. Judy Zaichkowsky
Beedie School of Business, Simon Fraser University, Canada
Dr. Lyudmila Zaitseva
Division of Physics and Biophysics, University of Salzburg, Austria
Prof. Sheldon Zhang
San Diego State University, USA
Prof. Wenxian Zhang
Rollins College, USA
Prof. William Ziemba
University of British Columbia, Canada
Prof. George A. Zsidisin
Bowling Green State University, USA