Registration for a live webinar on 'Neuroleptic malignant syndrome' is now open.
See webinar detailsWe noted you are experiencing viewing problems
-
Check with your IT department that JWPlatform, JWPlayer and Amazon AWS & CloudFront are not being blocked by your network. The relevant domains are *.jwplatform.com, *.jwpsrv.com, *.jwpcdn.com, jwpltx.com, jwpsrv.a.ssl.fastly.net, *.amazonaws.com and *.cloudfront.net. The relevant ports are 80 and 443.
-
Check the following talk links to see which ones work correctly:
Auto Mode
HTTP Progressive Download Send us your results from the above test links at access@hstalks.com and we will contact you with further advice on troubleshooting your viewing problems. -
No luck yet? More tips for troubleshooting viewing issues
-
Contact HST Support access@hstalks.com
-
Please review our troubleshooting guide for tips and advice on resolving your viewing problems.
-
For additional help, please don't hesitate to contact HST support access@hstalks.com
We hope you have enjoyed this limited-length demo
This is a limited length demo talk; you may
login or
review methods of
obtaining more access.
Printable Handouts
Navigable Slide Index
- Introduction
- Aims of the presentation
- Definition of patient engagement
- Frameworks for patient engagement
- A framework of patient engagement
- Levels of engagement
- Ladder of patient and family engagement
- Multidimensional framework
- Benefits of patient engagement
- Effect of patient engagement on de-implementation of low-value care (1)
- Effect of patient engagement on de-implementation of low-value care (2)
- Australian Charter of Healthcare Rights
- Charter of Aged Care Rights
- Challenges: Language concerns
- Challenges: Problems with interpreter accessibility
- Challenges: State of health and lack of confidence
- Challenges: Experience and context
- Challenges: Interpersonal issues with healthcare professionals
- Challenges: Interpersonal issues with the environment
- Creating opportunities across transitions of care
- Teach-back method flowchart
- What not to do
- Possible use of teach-back in the interaction
- Teach-back method
- Teach-back method in specific situations
- Sharing of photos and videos
- Sharing of photos and videos: Context and value
- Decision support aids for patients
- Decision support aids for patients: Alzeimer's disease
- Decision support aids for patients: Middle ear infection (1)
- Decision support aids for patients: Middle ear infection (2)
- Pictograms
- Healthtalk Australia & DIPEx International
- Healthtalk Australia
- PROMs and PREMs
- Use of PROMs and PREMs
- Future focus of PROMs and PREMs
- Thank you
Topics Covered
- Framework of patient engagement
- Multidimensional framework
- De-implementation of low-value care
- Interpersonal issues
- Teach-back method
- Decision support aids
- Pictograms
- Patient-reported outcome measures (PROMs)
- Patient-reported experience measures (PREMs)
Links
Categories:
External Links
- Slide 6: Australian Commission on Safety and Quality in Health Care. Safety and Quality Improvement Guide - Standard 2: Partnering with Consumers
- Slide 12: Australian Charter of Healthcare Rights
- Slide 13: Charter of Aged Care Rights
- Slide 21: Teach-back method
- Slide 28: The Ottawa Hospital patient decision aids
- Slide 28: Australian Commission on Safety and Quality in Health Care
- Slide 30: Middle ear infection: should my child take antibiotics?
- Slide 31: Middle ear infection: should my child take antibiotics?
- Slide 32: United States Pharmacopeia
- Slide 33: DIPEx International
- Slide 33: Healthtalk Australia
- Slide 34: Healthtalk Australia
- Slide 36: Remecare
Talk Citation
Manias, E. (2023, October 31). Patient engagement in healthcare: framework, benefits and challenges [Video file]. In The Biomedical & Life Sciences Collection, Henry Stewart Talks. Retrieved October 7, 2024, from https://doi.org/10.69645/SDPC6738.Export Citation (RIS)
Publication History
Financial Disclosures
- There are no commercial/financial matters to disclose.
A selection of talks on Methods
Transcript
Please wait while the transcript is being prepared...
0:00
Hello, my name is
Elizabeth Manias
and I work as a professor
at Monash University.
I will be speaking to you
about patient engagement
in healthcare:
framework, benefits
and challenges.
0:15
Here are the aims of
the presentation.
I will be providing a definition
of patient engagement;
an overview of
frameworks available
about patient engagement;
benefits of enabling patient
engagement in healthcare;
the challenges of
creating opportunities
for patient engagement;
the practical strategies
to support patients
to facilitate engagement;
and finally the measures to
evaluate patient engagement.
0:42
First of all, it is
important to provide
a definition of
patient engagement.
It relates to involving
patients in the decisions
about their health,
wellness, and care.
The definition comprises a
combination of key elements.
It is about giving patients
different options about
their healthcare,
helping them to
understand these options
and working out what
really matters to them
depending on their values,
goals of care and preferences.
It is not just about collecting
information from patients
or giving information
to patients
as this is a passive process.
Instead, it relies on
supporting patients
to build on their
knowledge, confidence,
skills, ability to interact,
and also their willingness
to manage their health
and well being.
It is also important that there
are interventions available
for health professionals
to support patients to
increase their activation.
Activation relates to helping
patients to understand
that their input is important
and then enabling
them to contribute
to healthcare decisions.
Patient engagement is a bit
different to patient experience,
which is more about how
health professionals
meet patient expectations
in healthcare encounters.