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Printable Handouts
Navigable Slide Index
- Introduction
- Talk outline: part 2
- Causes of reactions (1)
- Change attitudes
- Personality and change (1)
- Personality and change (2)
- Causes of reactions (2)
- Expected stakeholder reactions (1)
- Expected stakeholder reactions (2)
- Identify potential gaps in stakeholder reactions
- Stakeholder taxonomy: potential gaps
- Developing support and reducing resistance
- Education and communication
- Participation and involvement
- Facilitative support
- Emotional support
- Incentives and rewards
- Manipulation and co-optation
- Coercion
- Develop stakeholder support & reduce resistance
- Stakeholder taxonomy: closing the gaps
- Tell the story; Sell the story
- Change management model
- Summary
- Final remarks
This material is restricted to subscribers.
Topics Covered
- Leading organizational change
- Managing organizational change
- Turning good ideas into good outcomes
- The change management process
- Stakeholder analysis
- Stakeholder identification
- Stakeholders facilitate organizational change
- Potential stakeholder reactions to change
- The causes of stakeholder reactions to change
- Identify needed behaviour from stakeholders
- Identifying gaps between desired and expected stakeholder reactions to change
- Closing gaps between expected and desired stakeholder behaviors
- Techniques to influence stakeholder reactions to change
Talk Citation
Dunham, R.B. (2012, July 1). Leading organizational change 2 [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved December 14, 2024, from https://doi.org/10.69645/DARH2864.Export Citation (RIS)
Publication History
Leading organizational change 2
Published on July 1, 2012
45 min