We noted you are experiencing viewing problems
- 
        
        Check with your IT department that JWPlatform, JWPlayer and Amazon AWS & CloudFront are not being blocked by your network. The relevant domains are *.jwplatform.com, *.jwpsrv.com, *.jwpcdn.com, jwpltx.com, jwpsrv.a.ssl.fastly.net, *.amazonaws.com and *.cloudfront.net. The relevant ports are 80 and 443.
 - 
        
        Check the following talk links to see which ones work correctly:
Auto Mode
HTTP Progressive Download Send us your results from the above test links at access@hstalks.com and we will contact you with further advice on troubleshooting your viewing problems. - 
        
        No luck yet? More tips for troubleshooting viewing issues
 - 
        
        Contact HST Support access@hstalks.com
 
- 
        Please review our troubleshooting guide for tips and advice on resolving your viewing problems.
 - 
        For additional help, please don't hesitate to contact HST support access@hstalks.com
 
We hope you have enjoyed this limited-length demo
                    
                    This is a limited length demo talk; you may
                    
                      login or
                    
                    review methods of
                    obtaining more access.
                  
                
                
              - View the Talks
 - 
                                
                                1. Digital strategy
- Dr. Annmarie Hanlon
 
 - 
                                
                                2. Online marketplace analysis
- Dr. Dave Chaffey
 
 - 
                                
                                3. Managing marketing in a crisis
- Dr. Annmarie Hanlon
 
 - 
                                
                                4. Getting started in affiliate marketing
- Mrs. Red Barrington
 
 - 
                                
                                5. Conversion rate optimisation
- Mr. John Newton
 
 - 
                                
                                6. Creating retail websites
- Ms. Emma Davies
 
 - 
                                
                                8. Digital impact on the marketing mix
- Mr. PR Smith
 
 - 
                                
                                9. Social media marketing
- Mr. Richard Sedley
 
 - 
                                
                                10. Online community management
- Dr. David W. Peck
 
 - Archived Lectures *These may not cover the latest advances in the field
 - 
                                
                                11. Improving results from digital channels
- Mr. Matthew Tod
 
 - 
                                
                                12. Web 2.0/social media: 'the times they are a changing'
- Dr. Jim Hamill
 
 - 
                                
                                13. Customer experience and web design
- Ms. Catriona Campbell
 
 - 
                                
                                14. E-marketing strategy
- Dr. Fiona Ellis-Chadwick
 
 - 
                                
                                15. Online branding
- Dr. George Christodoulides
 
 - 
                                
                                16. Consumer behavior
- Dr. Ruth Rettie
 
 - 
                                
                                17. Email marketing and E-CRM
- Mr. David Hughes
 
 - 
                                
                                18. Integrated digital marketing communications
- Dr. Beverly Barker
 
 - 
                                
                                19. How search engine optimization works
- Mr. Danny Meadows-Klue
 
 
Printable Handouts
Navigable Slide Index
- Introduction
 - Brands in the internet era
 - Product value hierarchy
 - Brand building on the internet
 - Interbrand ranking of brands
 - Online brand equity
 - The role of brands on the internet
 - Trust is the key in online shopping
 - E-brand historical development
 - Shift of emphasis
 - Online brand management
 - Traditional brand - Prince
 - Empowering the consumer - mymuesli site
 - Empowering the consumer - NIKEiD site
 - The use of social networks in online branding
 - Engaging consumers personally and communally
 - Changes in the pyramid of brand values
 - Brand experience
 - The progression of economic value
 - Experiential branding
 - The experiential framework
 - Summary
 - References
 
Topics Covered
- Do we need a new theory for online branding?
 - Differences between online and offline branding
 - Developing and measuring online brand equity?
 - The role of trust in online branding
 - Addressing individual and social needs through online branding
 - Creating and managing an online brand experience
 
Talk Citation
Christodoulides, G. (2010, February 25). Online branding [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved November 4, 2025, from https://doi.org/10.69645/HDNL5862.Export Citation (RIS)