Extended-form Case Study

Pitney Bowes: activist investing

Published on November 30, 2025   17 min

A selection of talks on Finance, Accounting & Economics

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0:00
Hello. I'm Dr. Michael McDonald. I'm an Associate Professor of Finance at Fairfield University in Fairfield, Connecticut, and today I'd like to talk to you about a unique case, Pitney Bowes and how this illustrates the playbook of activist investing.
0:19
A little background on Pitney Bowes. Pitney Bowes is an old company that was founded in 1920, and they're one of the best-known companies in the world in terms of a specific product they make. Pitney Bowes is the largest maker of mail metering equipment in the world. Specifically, what this means is that if you don't want to have to put a stamp on every single envelope, you instead run it through a Pitney Bowes machine and it prints out that little red or black postage in the top corner. This lets you put your envelopes right in the mail, and you don't have to go through and add a stamp to every individual envelope. Now, for an individual or a person like you or me, that's not a big deal. We probably don't send out dozens or certainly hundreds of envelopes every day or even every month. But for a lot of companies, they do. Pitney Bowes makes this mail metering equipment and sell this all around the world. They've been doing this for more than a century now. The company is headquartered in Stamford, Connecticut, which is right down the road from Fairfield, of course, so it's a firm I'm familiar with. But they have about 600000 clients worldwide, and as I mentioned, they're one of the best-known, if not the best-known, firms in the mail solutions business.
1:37
Now, let's take a step back from Pitney Bowes and talk about activist investing. Activist investing involves shareholders, often hedge funds, acquiring a significant stake in a company and then using that stake or using their new ownership position in the firm to influence management and strategic direction. Now, why do firms do this? Why do hedge funds do this? Well, obviously, they're in the business of making money. They're trying to make their investments as profitable as possible, so they're trying to push the firms that they're acquiring stakes in to make operational improvements that will improve profitability and ultimately the value of the firm. That's why anybody invests in anything. You're trying to make money, right? Specifically, activist investing often has various common objectives between different activist campaigns. We're either trying to make operational changes to improve efficiency and profitability, or we're doing a strategic realignment where we're trying to refocus on a core business and shed distracting ancillary businesses, or perhaps we're doing financial adjustments like optimizing capital structure or introducing new debt or new debt management tools that might make the firm healthier in the long run or maybe we're doing governance reforms, altering the board composition and executive leadership, to try to make sure the board is focused on running that firm as best as they can. There's a variety of different methods that activist investors use. This typically starts with engagement. The firm buys up some stock, and then they go and have direct discussions with company management and the board of directors and say, "Hey, these are the changes we'd like to see you make, and we think this will make the firm more successful, and ultimately, it'll be good for investors that way." If this doesn't work, if the firm is not receptive to changes or they're not receptive enough, the activist investor will typically then engage in a proxy battle. This involves encouraging shareholders to vote for proposed changes, including, for example, trying to get representatives of the activist hedge fund onto the board of directors of the company. Then, finally, the activist investor will often use public campaigns. If the company is not receptive and not willing to make changes in direct engagement, the activist is going to turn around, and they're going to use media: television, CNBC, the Wall Street Journal, Bloomberg, and things like that, to try to garner support for their initiatives and explain why the firm is underperforming historically, and why things could be improved going forward.

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