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Printable Handouts
Navigable Slide Index
- Introduction
- Speaker's personal background
- Talk outline
- Tell the story; Sell the story
- Change management model
- Key process: stakeholder analysis
- Identify key stakeholders
- Stakeholder taxonomy: key stakeholders
- Range of reactions
- Range of reactions - leaving (1)
- Range of reactions - leaving (2)
- Range of reactions - leaving (3)
- Range of reactions - leaving (4)
- Range of reactions - active resistance (1)
- Range of reactions - active resistance (2)
- Range of reactions - opposition (1)
- Range of reactions - opposition (2)
- Range of reactions - acquiescence (1)
- Range of reactions - acquiescence (2)
- Range of reactions - acceptance/modification (1)
- Range of reactions - acceptance/modification (2)
- Range of reactions - passive support (1)
- Range of reactions - passive support (2)
- Range of reactions - active support (1)
- Range of reactions - active support (2)
- Range of reactions: summary
- Needed stakeholder reactions
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Topics Covered
- Leading organizational change
- Managing organizational change
- Turning good ideas into good outcomes
- The change management process
- Stakeholder analysis
- Stakeholder identification
- Stakeholders facilitate organizational change
- Potential stakeholder reactions to change
- The causes of stakeholder reactions to change
- Identify needed behaviour from stakeholders
- Identifying gaps between desired and expected stakeholder reactions to change
- Closing gaps between expected and desired stakeholder behaviors
- Techniques to influence stakeholder reactions to change
Talk Citation
Dunham, R.B. (2012, July 1). Leading organizational change 1 [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved August 31, 2024, from https://doi.org/10.69645/ZZSI3101.Export Citation (RIS)
Publication History
Leading organizational change 1
Published on July 1, 2012
44 min