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Printable Handouts
Navigable Slide Index
- Introduction
- Deliver superior value
- Value differs between customers
- What is Value?
- Definitions of value
- Basic elements of value
- Strategic dimensions of value
- Economic dimensions of value
- Behavioural dimensions of value
- Starting from basics
- STP marketing
- Example of STP marketing
- Identify and select customers
- Customer acquisition information
- Critical success factors
- Augment your value proposition further
- Score your attractiveness
- Price competitiveness
- Drivers of customer value
- Reassess your value
- Decide the value proposition
- Communicate the proposition
- Factors to take into account
Topics Covered
- What is value?
- Definitions of value
- The basic elements of value
- The strategic dimensions of value
- The economic dimensions of value
- The behavioural dimensions of value
- Starting from basics
- STP marketing
- Identify and select customers
- Customer acquisition information
- Select your value drivers
- Score your attractiveness
- Price competitiveness
- Drivers of customer value
- Reassess your value
- Decide the value proposition
- Communicate the proposition
- Concluding factors
Talk Citation
Donaldson, B. (2010, August 10). The value proposition [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved November 18, 2024, from https://doi.org/10.69645/WIEF4369.Export Citation (RIS)