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Next-gen digital wealth and banking

Published on February 27, 2025   12 min

A selection of talks on Technology & Operations

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0:00
Hi, everyone. This is Lily Li. I have practice experience in financial services and management consulting industry for over 14 years ranging from business strategy, investing, product development and management as well as innovation, ideation from beginning to the full blown execution. Today, I will invite you to imagine the next generation world that we are getting into with me. Furthermore, to understand the context, the operating possibility for the field of wealth and asset management in the digital banking could be vastly different. Let's begin.
0:40
Practical research facts and thinking in this talk started back in 2018 when a pivot point happening of digital engagement in the market. We have already witnessed those anticipations taking place. Flashing back, as we know the smartphone was actually invented in the very early '90s and we were having the Internet of Things in 2009, Google Glass in 2013, Apple Watch in 2015. We also know that the first mobile app was only happening in 2008. That means basically, the common observation is that most of these ground-breaking innovations are taking slow mass market adoptions and extension. This explains why the first mobile app only happened 16 years after the first smartphone. In today's world, of course, we are also entering the era of generative AI with GPT-4o, Claude 3.5 Sonnet, Perplexity Pro, etc., that is introducing a new interface to know the world and to interact. Coming to the voice intelligence, which we also know is vastly adopted in the digital banking world. Believe it or not, the first voice recognition machine was invented in 1952 by Bell Laboratories. The voice system first became popular widely in the early 2010s when Apple introduced Siri in 2011. This echoes back to what we're talking about. It takes a long time to adopt to mass markets. However, the next phase of a decade usually accelerated exponentially to the estimated scale of greater than world population assistance in 2024. Similarly, with the new AI wave, we already passed the first phase of investing but yet, we're only at the beginning of the AI development and applications which we'll review within the next 10 years. Understanding the gap between

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