Strategy, positioning, business models, and platforms

Published on June 30, 2024   30 min

A selection of talks on Marketing & Sales

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0:00
I'm Shahid Zaki, former CEO of Philips Pakistan and I teach Strategy at IBA, Karachi. I'm going to speak on basically a combination of three topics; strategy, positioning, business models, and I will try to explain how they differ.
0:28
Basically, I will start with positioning, what is positioning? Then I will go on to business model, strategy, then strategy and business model, and how they are linked. Then VRIO framework. That's a new framework on the block for creating a competitive advantage besides SWOT. I will after that, do a review of business model versus strategy. Then I will take all these three items together and show where the commonalities are. I will take the example of Southwest Airlines and Starbucks, and then I will come onto the platform.
1:13
Before I discuss the difference between business model and strategy, let us spend some time on a related topic, which is about positioning. How customers perceive your brand relative to the alternatives available in that category, and also the competitors in the market and even the substitutes are included. For sustainable positioning, you need to find a unique value for the customer. Positioning can be based on the following: The characteristic of the product or the features which the customer is interested in The price. It could be quality or luxury. It could be the application. Thus in short, we need to segment the market and target the customer to achieve the desired positioning in their mind. Which is known by the acronym STP: segmentation, targeting, and positioning. The positioning is about how your product is perceived by the target market. Therefore, advertising plays a very vital role because it can establish brand benefits or create perceptions about the brand. So it is a very important pillar. Advertising is a very important brand pillar. A relevant question is where your product is in the consideration set of the targeted consumer. As an example in the cellphone market, Apple and Samsung are the two brands of choice prevalent in the consideration set of consumers. The positioning is based on the experience of the consumer and their perception of these two brands. However, not everybody purchases these two brands which have premium price positioning hence other brands are also in the consideration set of especially economy-minded customers. Therefore positioning depends on the segment you are targeting and their experience with those brands.

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Strategy, positioning, business models, and platforms

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