Extended-form Case Study

Innovation in lighting & Philips’ strategy

Published on May 31, 2023   28 min

A selection of talks on Management, Leadership & Organisation

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0:00
I'm Shahid Zaki and I was the ex-CEO of Philips Pakistan, and I am now a visiting professor at IBA. I teach corporate strategy and this case study is on innovation in lighting and how Philips manages the strategy.
0:26
I will present a case in such a way that those who belong to an academic environment, they can view the case and the solution slides will come afterwards. Now, this will enable them to challenge the student and they might come up with better ways to solve the case, so that's it. I will also, in this case, present what happened in the future because we are talking about Philips. So, this will be very interesting and I have covered that as well.
1:03
It was back in 1895, a long time ago, Gerald Philips, an engineer by profession, decided to set up his own company and he started producing lamps. Now sometime later, there was a shortage of cash flow and the company ran into financial problems, and that's when his brother Anton, a banker by profession, joined the company. Now, I think that this was a learning lesson and that has become the part of their DNA, and Philips has always maintained an emphasis on healthy cash flows, which continues to be the cornerstone of their strategy. At the same time, Philips had also invested judiciously in innovation and has always entered the market at an early stage of the product lifecycle. They however have a tendency to leave the market when competitions become stiff, especially between the late maturity and decline stages. So, when the market gets tapering off, that's when they decide to leave. It's only in one case, and this case is of a digital compact cassette (DCC), and it's very important to mention here. Philips, despite being an innovator of analog cassettes, decided to continue in the maturity and decline stage, and tried to manage the decline of the market by introducing digital recording on a cassette when their own CD was also appearing on the horizon, and by CD, I mean the compact disk. They thought it is better to have a combination of digital recording on tape as well as on CD, and be aware the inventor of the analog cassette.

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Innovation in lighting & Philips’ strategy

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