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Challenges, strategies and innovation in managing information systems
A selection of talks on Technology & Operations
Technology, augmentation, and predicting the future of work
- Prof. Steven Dhondt
- KU Leuven, Belgium
Hello. My name is Bob Galliers and it's my pleasure to introduce these series of talks on this key topic. Well, we can't of course cover all the challenges associated with managing information systems in organizations in all their complexity, what with all the innovations taking place. We have been able to bring together experts on aspects of the topic from different parts of the world, colleagues who have been researching different key elements on the subject matter. I hope that in doing so, we can unpack at least some of the major strategic challenges and opportunities.
I'm the University Distinguished Professor Emeritus at Bentley University in the United States and a normally visiting professor at Loughborough University in the UK. Bentley is a relatively small, independent private business university located in the outskirts of Boston. I had the honor to be its provost for seven years, heading up its development to university status. Bentley has a long and proud tradition in the use of information technology as a pedagogical aid across the various fields of business and management, whether this be in accounting, finance, marketing, or strategy, for example, and it's been a leader in the field of information systems for many years. Similarly, Loughborough Center for Information Management has been investigating the challenges and opportunities arising from various disruptive information technologies since its launch and has undertaken major research projects on behalf of the industry and governmental agencies such as the EU and the UK's National Health Service. I should also mention that I was the founding editor of the 'Journal of Strategic Information Systems' for close to 30 years, stepping down at the end of 2018. This journal contains a wealth of material arising from academic research on topics relevant to these series of talks. Additionally, I've edited a book entitled 'Strategic Information Management' together with Dorothy Leitner of Baylor University in the US, that provides a lot of complimentary material that can usefully supplement the topics covered in these series. For the fifth edition of the book, we've been joined by Boyka Simeonova of Loughborough University. I've been studying how organizations deal with the strategic issues associated with informational technology, getting the most out of their investments or failing to do so. All of my academic and consulting career, I've seen how senior executives struggled with or actually ignored this topic. They've done so at great cost, as I've argued in a short article in the Financial Times back in 2009.