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Printable Handouts
Navigable Slide Index
- Introduction
- Talk agenda
- The concept of complexity
- Complexity applied to business and supply chains
- Complexity is endemic in business
- Supply-demand conflicts cause complexity
- The dimensions of supply chain complexity
- The 8 drivers of supply chain complexity
- Measuring complexity
- Measuring complexity - tools and techniques
- Customers and channel complexity
- Customers' complexity curve
- Demand complexity
- Network complexity
- Organisational complexity
- Process complexity
- Product complexity
- Range complexity
- Suppliers' complexity
- Cost-to-Serve - the complexity solver
- Cost to Serve - the true cost of complexity
- Cost to Serve - visibility and trade-offs
- Cost to Serve as a complexity solver
- Actions to manage and master complexity
- Managing and mastering complexity - general
- Managing and mastering complexity - detailed
- Examples of 'rules' and segmentation
- Rules applied against different criteria
- The bottom line benefits for business
- References
Topics Covered
- The concept of complexity
- Complexity applied to business and supply chains
- The dimensions of supply chain complexity
- Measuring complexity: tools and techniques
- Cost-to-Serve(R): the complexity solver
- Actions to manage and master complexity
- The bottom line benefits for business
Talk Citation
Braithwaite, A. (2010, November 22). Managing complexity in the supply chain [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved December 21, 2024, from https://doi.org/10.69645/MDNX9661.Export Citation (RIS)
Publication History
Managing complexity in the supply chain
Published on November 22, 2010
44 min
Transcript
Please wait while the transcript is being prepared...
0:00
Hello, my name is
Alan Braithwaite.
I'm going to talk to you about
managing complexity
in the supply chain.
But first, let me
introduce myself.
I'm the chairman of LCP
Consulting, Design Specialist,
Supply Chain and
Logistics Consultancy,
and I'm also a
visiting professor
at Cranfield School
of Management.
I've been working around
the supply chain for
the last 30 years.
I started in 1979
in consultancy,
and I've seen the whole topic,
and the subject area
develop from that time.
0:37
The agenda I've put
together starts with
the concept of complexity,
what that means,
and how that idea has
developed over recent years,
and then to expand
that into how it
applies to business
and the supply chain.
From that, I'm
going to introduce
eight dimensions of
supply chain complexity,
which we've identified,
and which cover the
complete spectrum of how
complexity impacts
the company's operations
and its supply chain.
If you've got eight
dimensions of complexity,
you need to find out,
and discover how to measure
complexity against
those dimensions,
and I'll introduce some
tools and techniques which
enable you to understand the
implications of complexity,
and start to begin
to think about
the strategies that you
can adopt to mitigate.
One of the big strategies
or one of the big insights,
I should say that you can apply,
having measured complexity,
is to bring that together
into what we call cost-to-serve,
and I described that as
the complexity solver.
Having understood
the implications and
the impact of complexity and how
that fits against the
specific business,
I'll introduce
actions specifically,
that enable companies
to manage or
master complexity in
their supply chains.
Then I'll close by looking at
the bottom line benefits of
business of taking actions
to manage the supply chain.