We noted you are experiencing viewing problems
-
Check with your IT department that JWPlatform, JWPlayer and Amazon AWS & CloudFront are not being blocked by your network. The relevant domains are *.jwplatform.com, *.jwpsrv.com, *.jwpcdn.com, jwpltx.com, jwpsrv.a.ssl.fastly.net, *.amazonaws.com and *.cloudfront.net. The relevant ports are 80 and 443.
-
Check the following talk links to see which ones work correctly:
Auto Mode
HTTP Progressive Download Send us your results from the above test links at access@hstalks.com and we will contact you with further advice on troubleshooting your viewing problems. -
No luck yet? More tips for troubleshooting viewing issues
-
Contact HST Support access@hstalks.com
-
Please review our troubleshooting guide for tips and advice on resolving your viewing problems.
-
For additional help, please don't hesitate to contact HST support access@hstalks.com
We hope you have enjoyed this limited-length demo
This is a limited length demo talk; you may
login or
review methods of
obtaining more access.
- View the Talks
-
1. The fundamentals of brand storytelling
- Dr. Dionne Boyd
-
2. Crafting your brand’s narrative
- Dr. Dionne Boyd
-
3. Audience engagement and multi-platform storytelling
- Dr. Dionne Boyd
-
4. Visual and digital storytelling
- Dr. Dionne Boyd
-
5. Ethical storytelling
- Dr. Dionne Boyd
-
6. Measuring success in brand storytelling
- Dr. Dionne Boyd
Printable Handouts
Navigable Slide Index
- Introduction
- About
- Agenda
- About me
- Define our objectives
- Identify key metrics
- Measure against objectives
- Generate insights and recommendations
- Report and communicate findings
- Key performance indicators for brand storytelling
- Examples of sentiment analysis tools
- Case study: LEGO
- LEGO website
- KPIs LEGO Used (1)
- KPIs LEGO Used (2)
- KPIs LEGO Used (3)
- KPIs LEGO Used (4)
- Tools used in LEGO campaign
- The outcome of the LEGO campaign
- Measuring the effectiveness of a brand story
- Quantitative and qualitative metrics
- Reach and impressions
- Impressions
- Engagement metrics
- Click-through rate (CTR)
- Completion rate
- Traffic metrics
- Sales impact
- Qualitative metrics for storytelling success
- Case study: Warby Parker
- Warby Parker: Quantitative metrics
- Warby Parker: Qualitative metrics
- Warby Parker: Outcome
- In conclusion
- Thank you
This material is restricted to subscribers.
Topics Covered
- Customer engagement
- Brand awareness
- Sales
- Optimizing
- Marketing teams
- Brand stories
- Metrics
- Feedback
Links
Series:
Categories:
External Links
Talk Citation
Boyd, D. (2026, February 26). Measuring success in brand storytelling [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved April 18, 2026, from https://doi.org/10.69645/KKYG6162.Export Citation (RIS)
Publication History
- Published on February 26, 2026
A selection of talks on Marketing & Sales
Transcript
Please wait while the transcript is being prepared...
0:04
Success in brand storytelling
is measured by how much
a brand's narrative
resonates with its audience,
creating an emotional connection
and fostering brand loyalty.
Key indicators of
success include,
increased audience engagement,
such as higher social
media interaction rates,
improved brand recall, and a
rise in customer advocacy.
Successful brand
storytelling often leads to
measurable business outcomes,
such as increased sales,
customer retention, and
positive brand perception.
0:41
In Part 6 of this series,
measuring success and
brand storytelling,
I will explain how to measure
the impact of brand stories.
Discuss key
performance indicators
for brand storytelling.
Share tools and techniques
for measuring the effectiveness
of a brand story,
and define quantitative
and qualitative metrics
for storytelling success.
1:07
My name is Dr. Dionne L. Boyd,
AKA Dr. B, AKA The Money Chick.
I'm a global professor,
curriculum writer and
course developer for
over 45 different classes in
higher education in the
areas of marketing,
business, entrepreneurship,
fashion, and consumer behavior.
I am also the CEO and
founder of Image
Architects and Management,
a global marketing agency
specializing in luxury and
experiential marketing,
creating highly
elevated and curated
experiences and events for
luxury retail companies,
brands, businesses,
and professionals.
My clients include Neiman Marcus
and Intercontinental
Buckhead, Atlanta.
My company also offers
education consulting,
curriculum writing,
course development,
workshops, and more
to universities and
educational programs
across the globe,
such as Polimoda in
Florence, Italy,
AMD in Berlin, Germany,
LIM College in New York City,
Southern New Hampshire
University, and SCAD Atlanta.
You may learn more
about my agency
by simply visiting our website.
Feel free to also connect
with me on LinkedIn
at the link located in the tab.
Now, let's get started on
Part 6 of this series.
So how do we analyze and