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              - Archived Lectures *These may not cover the latest advances in the field
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                                1. Product management and product elimination- Dr. David Harness
 
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                                2. Switching banks: gone but not forgotten- Dr. Ron Garland
 
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                                3. Pricing determinants and decisions in financial services- Dr. Hooman Estelami
 
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                                4. Protecting the bottom-line in a downturn- Dr. Dirk Schmidt-Gallas
 
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                                5. Introduction to financial services marketing- Dr. Tina Harrison
 
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                                6. Understanding financial services consumers and behavior- Dr. Tina Harrison
 
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                                7. Internet banking- Ms. Kathryn Waite
 
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                                8. Communicating and promoting financial services- Mr. Steve Manton
 
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                                9. Customer management in financial services- Ms. Liz Machtynger
 
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                                10. Financial services distribution- Prof. James Devlin
 
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Printable Handouts
Navigable Slide Index
- Introduction
- Agenda
- Unique aspects of pricing financial services
- Complexity of financial service prices
- Challenges in pricing financial service (1)
- Challenges in pricing financial service (2)
- The roles of price in financial services
- Pricing objectives for financial services
- Common pricing methods
- Pricing methods for financial services
- Cost-based pricing
- Example of cost-based pricing
- Limitations of cost-based pricing
- Cost considerations: total cost
- Cost considerations: average cost
- Example of cost considerations
- Consumer concerns with bank consolidations
- Parity pricing
- How to conduct parity pricing
- Example of parity pricing
- Limitations in parity pricing
- Value-based pricing
- Example of value-based pricing
- Sources of value: value creators/destroyers
- Regulation-based pricing
- Example of regulation-based pricing
- Regulatory bodies
- Category-specific pricing practices
- Pricing practices in specific financial services
- Pricing of credit products
- Considerations in the pricing of credit products
- Risks associated with the pricing of credit
- Tactical issues in pricing of consumer credit
- Pricing savings products
- Explicit vs. implicit pricing (1)
- Explicit vs. implicit pricing (2)
- Pricing brokerage services
- Pricing insurance products
- Example of pricing life insurance
- Final determination of term life insurance prices
- Considerations in pricing insurance products
- Estimating the demand for financial services
- The demand function
- The demand function for financial services
- Estimating the shape of the demand function
- Results: estimated shape of demand function (1)
- Results: estimated shape of demand function (2)
- Price optimization using the demand function
- Price elasticity of demand
- Common price elasticity levels and implications
- Example of computing the price elasticity
- Concluding remarks
- References
Topics Covered
- Unique aspects of pricing financial services
- Common pricing methods: cost based pricing, parity pricing, value based pricing, regulation based pricing
- Category specific pricing practices
- Common practices
- Pricing of credit products
- Pricing of savings products
- Pricing brokerage services
- Pricing insurance products
- Estimating the demand function
- Strategic considerations in pricing financial services
Talk Citation
Estelami, H. (2008, October 7). Pricing determinants and decisions in financial services [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved October 31, 2025, from https://doi.org/10.69645/KZWG8566.Export Citation (RIS)
 
       
    










 
                    
                     
        
      
     
        
      
     
        
      
     
        
      
     
        
      
     
        
      
     
        
      
     
        
      
     
        
      
     
        
      
     
        
      
     
        
      
     
        
      
     
        
      
     
        
      
    