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Printable Handouts
Navigable Slide Index
- Introduction
- On-line marketing books
- eMetrics marketing optimization summit
- Web analytics association
- Measuring the effectiveness of web marketing
- Legacy metrics (1)
- Legacy metrics (2)
- Online data deluge
- A short history of web analytics
- How did it all begin?
- Server capacity
- The marketing department
- Log files
- Server logs - Transaction records for recovery
- Server logs: what pages were served?
- Putting it into numbers
- Marketing's questions and IT's answers
- Referrer data
- Referrer data - where did they come from?
- Asking more specific questions
- Stages of visitor understanding
- Data, data everywhere (1)
- Tracking the eyeball movement
- Where do visitors look?
- Data, data everywhere (2)
- Wide variety of tools and reports
- Organization/customer communications
- Web analytics on MY website
- The big five marketing optimization metrics
- Behavior
- Behavior - Online
- Hitwise example (1)
- Behavior on your website
- Where is web analytics located?
- Attitude
- Attitude - Online
- Measuring what you don't control
- Reputation management
- Attitude - Online metrics
- Attitude - On your website
- World's best survey
- Competition
- Competitive analysis
- Hitwise example (2)
- How much traffic and by which means?
- Competition - Online
- Process
- How well are you managing?
- How well are you measuring you?
- Outcomes
- Variety of potential outcomes
- Every page has ROI
- Marketing optimization by customer segment
- Relevancy
- Behavioral pattern and potential customers
- Web metrics potential
- Customer data potential
- Web metrics maturity model
- Marketing optimization
- Extending web analytics to marketing optimization
- The sixth element
- The toughest marketing optimization metric
- Income, cost and profit per segment
- Web analytics maturity model
- Using web data to manage the business
- Resources
- Thank you
Topics Covered
- Legacy metrics
- A short history of web analytics
- Server capacity
- Server logs
- Data
- Marketing optimization metrics
- Measuring what you don't control
- Reputation management
- Competitive analysis
- Web metrics potential
- Customer data potential
- Extending web analytics to marketing optimization
- Using web data to manage the business
Talk Citation
Sterne, J. (2009, September 30). How do you measure the performance and effectiveness of web marketing? [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved August 31, 2024, from https://doi.org/10.69645/BTXF8445.Export Citation (RIS)
Publication History
How do you measure the performance and effectiveness of web marketing?
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