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Printable Handouts
Navigable Slide Index
- Introduction
- B2B compared to B2C
- What makes B2B more complex
- B2C product complexity
- B2C product complexity example: Beer
- B2B 4 levels of complexity
- Boiling down the complexity
- The Post-It Test
- Target audience complexity
- Example of target audience complexity
- The decision making unit
- B2B via people
- Create personas
- Emotional vs. rational decision making
- The power of emotions
- Putting faces to the decision making unit
- Complexity of the buying process
- B2C buying process
- B2B buying process
- B2B buying - stages and activities
- B2B buying - who does what
- Campaign plan
- Conclusion
Topics Covered
- Reducing the complexity of planning B2B campaigns
- B2B compared to B2C
- What makes B2B campaigns more complex for planners?
- Product complexity
- Complexity of target audience
- Humanizing the decision making unit
- Complexity of buying process
- Stage by stage approach to the sales cycle
- Activity planning: one step at a time
Talk Citation
Bottom, J. (2008, November 27). B2B planning and strategy [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved November 18, 2024, from https://doi.org/10.69645/EPLX3375.Export Citation (RIS)