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Printable Handouts
Navigable Slide Index
- Introduction
- Shifting markets
- Lighting innovation
- Innovation legacy
- Philips footprint in emerging markets
- Philips' shift to standardization
- TVs enter the digital age
- The bold move to smaller screens
- Affordability and form factor
- Global success of the new digital TV
- Struggles in South Asia
- Options (what could Philips do)
- Philips' strategic response: the styline TV
- Philips' strategic response: big 14
- The big 14
- Learning lesson & conclusion
- Author's note
This material is restricted to subscribers.
Topics Covered
- Evolving markets
- New technology
- Competition
- Product design
- Adaptations
- Strategic responses
Talk Citation
Zaki, S. (2025, August 31). Philips: global vs. multidomestic strategy in CRT TV [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved September 3, 2025, from https://doi.org/10.69645/DCXY5284.Export Citation (RIS)
Publication History
- Published on August 31, 2025
Extended-form Case Study
Philips: global vs. multidomestic strategy in CRT TV
Published on August 31, 2025
23 min
Transcript
Please wait while the transcript is being prepared...
0:00
I'm Shahid Zaki, former
CEO of Philips Pakistan
and visiting professor
at IBA Karachi.
This is a case I have written
on global versus
multidomestic strategy in TV.
But at that time,
there was CRT TV.
That's why I said CRT TV.
0:29
It's meant to illustrate how
the markets have shifted
from a multidomestic
format to a global format.
We now have all global products
in the sense that the laptops,
the computers, the TVs,
they are all global.
This is a very interesting case,
which I have personally
witnessed, and that's
why I have a lot of emotional
linkages with that case.
1:05
Philips started as
a lighting company.
It was in the late 1800s that
Gerald and Anton Philips,
the founding brothers,
saw potential in the emerging
field of electric lamps.
It wasn't an easy path
as they ran across
financial difficulties which
derailed their ambition.
But Anton's banking experience
saved the fledgling company.
This laid the foundation for
the relentless innovation
that would follow Philips
through its history.
By 1915, the Arga
lamp was introduced,
marking the company's first
full-fledged light bulb,
paving the way for what
would later evolve into
television technology using
CRT, a type of bulb itself.
This is the product
that we will discuss.