Burnout during change and uncertainty: what leaders can do

Published on June 30, 2024   33 min

Other Talks in the Series: Workplace Wellbeing

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0:00
Hello, I'm Erin Shrimpton. I'm a Chartered Organisational Psychologist and an expert in workplace behaviour change. I work as a consultant and coach with people, teams, and leaders to change their experience of work for the better.
0:15
Now in this lecture, I want to focus on one very important part of your role as manager. That's keeping your people well and protecting them from burnout. We're going to cover what burnout is, how you can recognize it in your team, the ongoing link with uncertainty, and what you can do about it as a leader. This is a really big topic for so many people right now. We're going to really try to understand what it is and that crucial step of what your role is in recognising and supporting it.
0:45
Let's start with a definition of burnout. Actually, burnout was defined back in the 1970s by a psychologist called Herbert Fredenberger. It has been around for quite some time but most recently, the most official definition of burnout came from the WHO in 2019. They defined burnout as a work-related condition characterized by feelings of energy depletion or exhaustion, detachment or distance from the job, feelings of negativism or cynicism related to one's job, and reduced productivity. As you can see, it's very much defined in the work context. One of the things we're going to talk about today, is how the boundaries between work and life have become so blurred particularly in the last three to four years that actually burn out pervades all aspects of our lives. After the pandemic when people were living in a constant state of, am I safe? Where the brain has a very low level fight-or-flight response activated at all times. This aspect would have caused all of these feelings and so for sure, people were feeling burnt out during that time. What's quite interesting is that burnout figures are still rising.
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Burnout during change and uncertainty: what leaders can do

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