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Measuring team collaboration
Published on January 31, 2021 32 min
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Welcome to this talk on how to measure team collaboration. My name is Katerina Bohle Carbonell. I'm a researcher and founder of NetNigma, where we use behavioral science to help teams work better together.
The goal of this talk is to discuss team processes, and how these team processes impact the performance of the team, and its ability to innovate. Using theoretical frameworks on scientific studies, I will be discussing the importance of communication. The goal is to change the dominant language and mindset around what a team is. Often a team is viewed as a unit, just as a person is viewed as a unit. However, teams are a collection of individuals who interact with each other. This means teams are composed of people and their interactions. By merging all team members into one unit, the interactions are neglected.
This talk contains five big ideas. First, information sharing is a dynamic process shaped by individual's perception about the sender and receiver. Second, teams are not a collection of people, but a web of interaction between people. Third, innovation requires different communication patterns at different stages. Fourth, innovation and performance are influenced by different communication patterns. Fifth, the team context influences what communication patterns lead to success. During this talk, we will be addressing these five points.
I'll be combining theoretical frameworks explaining team processes, which results from scientific studies to explain information exchange and it's importance for performance and innovation.