Extended-form Case Study

Starting up Agile in an enterprise

Published on October 31, 2019   22 min

A selection of talks on Management, Leadership & Organisation

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Hello, my name is Kirsten West and today we are going to talk about "Starting Up Agile in an Enterprise".
I have an education from IT. It's a short education which was very popular in the '90s, except from that, I have taken a Pre-MBA in IT management and organization and I have a Master in Business Practitioner in NLP. I've been working in Bankdata since 1991 and I have been working mainly with developing project and project management. Since 2000, I have been working as a department manager. Right now, I'm managing a project which is quite a huge project, where I am part of the data management. We are more than one manager in this program. I'm responsible for the Program Office and also the agile approach.
Bankdata just to put it on the land card. We started in the '60s and has being founded in Fredericia, where we have been located ever since. We are owned by nine different banks in a corporate where they are sharing the IT and especially having focus on the expenses and also what they can gain by being together in this community. Today Bankdata is developing everything, from mobile and web banking to credit and advisory system, and we're around 750 employees in Denmark and India.
Three years ago Bankdata started this journey. The reason for doing this is that our surrounding is changing with increasing speed. I have taken this slide to show the penetration of the market. If you look at the phone it took almost 75 years to reach 50 million users, and if you look over the angry bird it took about 35 days. For us as an IT company it means that we need to increase speed and also quality because what we have seen in the last couple of years is that if you are not first you are not there. Some example is Denmark where we have a mobile pay and there was a competition between two different companies and a Danish bank which was the largest bank and came first, and then the rest of the market joined together to try to compete with them but only the Danish bank's mobile pay is the one actually who survived this competition. We know that we are going to increase our speed because our customers, which are the banks, they need to be able to deliver solutions faster. At that point we also ask the customers what do they really want and how do they feel about the way we are developing.