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The consulting project cycle

Published on July 1, 2015   21 min

Other Talks in the Series: Management Consultancy

Hello, my name is Calvert Markham, and I've been involved in consultancy most of my life. As well as delivering consulting projects, I've trained hundreds of people in consulting skills all around the world. In this lecture, I'll be describing the consulting project cycle and some of the skills and techniques needed to perform it well. Consultants usually have some sort of specialist knowledge, but the consulting project cycle is something you could use irrespective of your specialism. It's useful whether you're in marketing, IT, HR, or some other technical area. And the process and skills are different from those that you need in an executive role.
There are three main areas of skill needed in consulting address this problem solving. This is at the core of a consultant's work, identifying the nature of the predicament facing an organization and how it might be best addressed. In addition, a consultant is usually from an outside a client organization, or if they're an internal consultant for a different part of an organization. So all of them need to be able to work in a client environment. And finally, works delivered through projects. Unlike the routine administrative work of a manager, projects have a distinct beginning and end, so consultants have to be good project managers. Now all these skills are ones that you might have as a manager or an executive, but when you're a consultant, you need to have them at a much greater extent. And so in this lecture, I'll be talking about some of those additional skills, tools, techniques that you need for being a consultant.