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Navigable Slide Index

1. Introduction
2. Speaker's personal background
3. Talk outline
4. Tell the story; Sell the story
5. Change management model
6. Key process: stakeholder analysis
7. Identify key stakeholders
8. Stakeholder taxonomy: key stakeholders
9. Range of reactions
10. Range of reactions - leaving (1)
11. Range of reactions - leaving (2)
12. Range of reactions - leaving (3)
13. Range of reactions - leaving (4)
14. Range of reactions - active resistance (1)
15. Range of reactions - active resistance (2)
16. Range of reactions - opposition (1)
17. Range of reactions - opposition (2)
18. Range of reactions - acquiescence (1)
19. Range of reactions - acquiescence (2)
20. Range of reactions - acceptance/modification (1)
21. Range of reactions - acceptance/modification (2)
22. Range of reactions - passive support (1)
23. Range of reactions - passive support (2)
24. Range of reactions - active support (1)
25. Range of reactions - active support (2)
26. Range of reactions: summary
27. Needed stakeholder reactions

Topics Covered

• Leading organizational change
• Managing organizational change
• Turning good ideas into good outcomes
• The change management process
• Stakeholder analysis
• Stakeholder identification
• Stakeholders facilitate organizational change
• Potential stakeholder reactions to change
• The causes of stakeholder reactions to change
• Identify needed behaviour from stakeholders
• Identifying gaps between desired and expected stakeholder reactions to change
• Closing gaps between expected and desired stakeholder behaviors
• Techniques to influence stakeholder reactions to change

Links

Series:

• Organizational Behavior

Categories:

• Management, Leadership & Organisation

Talk Citation

Publication History

• Published on July 1, 2012