Diversity management

Published on July 1, 2012 Reviewed on April 30, 2019   41 min

A selection of talks on Management, Leadership & Organisation

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Hello, and welcome to this presentation on "Diversity Management". My name is Carol Kulik. I'm a professor in the School of Management at the University of South Australia. My research usually focuses on three topics: human resource management practices, organizational fairness, and diversity management. What fascinates me about diversity management is the challenge it presents to organizations. Usually in organizations, our goal is to treat everyone the same. Organizations establish policies that spell out how things work, and we expect that policy to be applied consistently over time and across people. That's usually what we mean by fairness, treating everyone the same way every time. But diversity management requires that organizations be more flexible and more creative. To manage a diverse workforce, sometimes you have to treat people differently. That requires a very different idea about fairness. In diversity management, we're trying to figure out how to make an organization work for people with different needs, different backgrounds, and different skills.
Here's the agenda for this presentation. I'm going to start by defining diversity and explaining why organizations need to manage it. I'll then tell you about diversity management paradigms, the different philosophies that motivate organizations to launch diversity management programs. We'll talk about several different kinds of diversity management activities, the methods by which organizations do diversity management. I'm focusing on three of the most popular methods: diversity recruitment, diversity training, and mentoring a diverse workforce. Then at the end of the presentation, we'll pull it all together and talk about designing a diversity management program from start to finish.