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1. Introduction
2. California as an island
3. Managing and delivering business value through IT
4. Knowledge based tasks
5. IT artefact as the embodiment of knowledge
6. ERP project as knowledge integration
7. Where is this knowledge located?
8. Managing IT from within a box
9. Individuals in an organisation
10. Running IT operations
11. Delivering IT services
12. IS strategy and IS investments
13. Implementing an ERP project
14. Using information
15. Integrating knowledge
16. Organisational 'competencies': a building block
17. Framework for integrating/coordinating knowledge
18. Definitions of IS competencies
19. Creating strategy
20. Competence definitions (1)
21. Defining the IS requirement
22. Competence definitions (2)
23. Defining the IT capability
24. Competence definitions (3)
25. Exploiting information
26. Competence definitions (4)
27. Implementing solutions
28. Competence definitions (5)
29. Delivering IT supply
30. Competence definitions (6)
31. Competence assessment at Telco
32. IS competencies - summary
33. A conundrum for CIOs
34. Coordinating and integrating knowledge and skills
35. Sources of knowledge for IS competencies
36. Mobilising resources to create competencies
37. Social capital's environment for IS competencies
38. Social capital and competence creation
39. Social capital and typical "IT" initiatives
40. Social capital and creating IS competencies
41. Mobilising knowledge resources: the IS capability
42. A model of IS capability
43. Some conclusions
44. Implication of these conclusions
45. IT, similar to California, is not an island

Topics Covered

• IS capability
• IS competencies
• IT value
• Knowledge
• Knowledge integration
• Resource Based View
• IT Leadership

Links

Series:

• Strategic Issues in Information Technology

Categories:

• Strategy
• Technology & Operations

Talk Citation

Publication History

• Published on March 13, 2011