Change management

Published on January 12, 2011 Reviewed on June 30, 2016   39 min

Other Talks in the Series: Change Management

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Hello, this is David Lewin. My talk today is on Change Management.
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An appropriate starting point for this topic is to ask why change management is so pervasive. In other words, why so many organizations, large and small, public and private, located in North America, Europe, Asia, Central America are so heavily involved in trying to cope with change and the management of change. And I think the basic answer to this question has to do with three factors that have evolved over the last 30 years, which have impacted virtually all organizations around the world. Those three factors are global economic competition, de-regulation, and rapid technological change. And these factors together combined have spurred in all nations and regions of the world greater market capitalism, which in turn reduces concentrated market power such as in the form of monopoly or oligopoly and it reduces organizational stability. It therefore increases decision making uncertainty and this is fundamentally why change management is such a pervasive issue and topic on the contemporary scene.