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Printable Handouts
Navigable Slide Index
- Introduction
- What is email marketing?
- How nice of them to think of me
- Email marketing - advantages
- ROI of email marketing
- Find the right broadcast partner
- What does bad look like?
- Inbox "shouting" - example (1)
- Inbox "shouting" - example (2)
- One image marketing (1)
- One image marketing (2)
- Message rendering
- Bad email marketing can be good email marketing
- Assemble the creative assets
- Craft the copy
- Howies' successful one fixed email
- Non-line marketing (1)
- Impact of channels of communication
- Segmentation and personalisation
- Registration
- 3 elements to registration
- Roadblock registration!
- Progressive registration
- Email driven by registration (1)
- Email driven by registration (2)
- Link the email to your content
- Transactional data
- Recency, frequency and value data
- Use of transactional data
- Relevant and timely marketing
- Lifecycle marketing
- Sony welcome programme
- Sony's survey information
- Messages or programmes?
- Click stream data
- Recency driven campaigns (1)
- Amazon example - satellite navigation systems
- ASCE marketing
- Conversion rates
- Successful outcomes
- Tests that work best
- The landing page
- Lazy marketing - example
- Pre-population of the landing page (1)
- Pre-population of the landing page (2)
- Landing pages - multiple elements
- The Optimost example
- Think about the customer journey
- Summary
Topics Covered
- Advantages of e-mail marketing
- Finding the right broadcasting partner
- Bad e-mail marketing
- Bad e-mail marketing can be good e-mail marketing
- Non-line marketing
- Don't wave goodbye to direct mail
- Segmentation and personalization
- Registration: a critical part of e-mail marketing
- Transactional data
- Lifecycle marketing
- Click-stream data
- The landing page
- Think about the customer journey
Talk Citation
Hughes, D. (2010, February 25). Email marketing and E-CRM [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved November 21, 2024, from https://doi.org/10.69645/YSWF2309.Export Citation (RIS)