Extended-form Case Study

Business continuity planning across a matrix

Published on February 29, 2016   11 min

Other Talks in the Category: Strategy

Hi. My name's Scott Baldwin. And I'm the head of business continuity at eBay. Today, I'm going to talk about BC planning across a matrix.
So first, let me tell you a little bit about eBay. eBay started in 1995 as an online auction site. Today, it's grown to be the largest marketplace in the world. We have a large global footprint with offices in over 40 countries. We have over 35,000 full-time employees and tens of thousands of part-time and contract employees, as well. Most importantly to me, eBay supports millions of people who depend on us in some way for their livelihood.
So now let's talk about business continuity. Business continuity is simply the discipline of preparing for and recovering from a business-disrupting event. Now, this can be anything from a technical outage to a natural disaster to a terrorist attack. Anything that disrupts the normal flow of business operations can be considered a business continuity event.
So one of the primary deliverables that a business continuity program provides is called a business continuity plan. And a business continuity plan is simply a set of instructions that is designed to help a specific department recover from a disruption by pointing out specific tasks and recovery steps.

Business continuity planning across a matrix

Embed in course/own notes