Extended-form Case Study

Business continuity planning across a matrix

Published on February 29, 2016   11 min

Other Talks in the Series: Hot Topics

0:00
Hi. My name's Scott Baldwin. And I'm the head of business continuity at eBay. Today, I'm going to talk about BC planning across a matrix.
0:10
So first, let me tell you a little bit about eBay. eBay started in 1995 as an online auction site. Today, it's grown to be the largest marketplace in the world. We have a large global footprint with offices in over 40 countries. We have over 35,000 full-time employees and tens of thousands of part-time and contract employees, as well. Most importantly to me, eBay supports millions of people who depend on us in some way for their livelihood.
0:43
So now let's talk about business continuity. Business continuity is simply the discipline of preparing for and recovering from a business-disrupting event. Now, this can be anything from a technical outage to a natural disaster to a terrorist attack. Anything that disrupts the normal flow of business operations can be considered a business continuity event.