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1. Introduction to the Henry Stewart Talks organizational behavior series
- Prof. Ramon J. Aldag
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2. The role of personality at work
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3. Job attitude - work behavior relationships
- Prof. Thomas Lee
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4. Attribution theory in the organizational sciences
- Prof. Mark J. Martinko
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5. Decision making 1
- Prof. Ramon J. Aldag
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6. Decision making 2
- Prof. Ramon J. Aldag
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7. Impression management: a dramaturgical perspective
- Prof. William L. Gardner
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8. Creativity
- Prof. Christina E. Shalley
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9. Work motivation: definition, purpose, and relevance
- Prof. Alex Stajkovic
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10. Moods and emotions at work
- Prof. Cynthia D. Fisher
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11. Building trust through leader communication
- Prof. Pam Shockley-Zalabak
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12. Job design
- Prof. Yitzhak Fried
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13. Fairness in organizations
- Prof. Maureen Ambrose
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14. Positive organizational behavior
- Dr. Suzanne J. Peterson
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15. Diversity management
- Prof. Carol T. Kulik
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16. Compassion at work
- Dr. Jacoba Lilius
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17. Stress at work
- Prof. James Campbell Quick
- Prof. Debra L. Nelson
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18. Business ethics
- Prof. Robert Folger
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19. Empowering leadership
- Dr. Gary Yukl
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20. Power and politics in organizations
- Dr. Darren Treadway
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21. Organizational politics
- Dr. Christopher C. Rosen
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22. Managing conflict constructively
- Prof. Dean Tjosvold
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23. Recent developments in organizational culture and climate research
- Prof. Neal Ashkanasy
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24. Leading organizational change 1
- Prof. Randall B. Dunham
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25. Leading organizational change 2
- Prof. Randall B. Dunham
Printable Handouts
Navigable Slide Index
- Introduction
- Themes
- The need for research
- Outline
- Constructive conflict: What does it look like?
- When and how constructive discussions occur
- Understanding conflicts
- The Deutsch theory's useful definitions
- Definitions: cooperation and competition
- Summary of considerable research
- Managing conflicts is critical
- Leaders and decision-making
- Teamwork and diversity
- The value of conflict: Decision-making
- Even when individuals make decisions
- A way to improve decision-making
- Decision-making
- Powerful effects of conflict management
- How are conflicts discussed constructively?
- Constructive conflict dynamics
- Organizational problem solving
- Advocacy teams (1)
- Advocacy teams (2)
- Pro and Con groups
- Advocacy groups: prepare
- Advocacy groups: disagree
- Advocacy groups: understand
- Advocacy groups: create solutions
- Advocacy groups: agree
- Advocacy groups: reflect in groups of four
- Conflict provides opportunity
- Can theories be applied to other cultures?
- Westerners beliefs about Chinese values
- Deutsch's theory applied for other cultures
- Chinese relationship values
- Cooperative relationship generalization
- Values do not dictate behavior
- Confucius (1)
- Confucius (2)
- Xunzi
- Mao Zedong
- Hu Jintao
- Using conflict to achieve genuine harmony
- Chinese values support constructive conflict
- Experiments
- Conclusions
- Becoming a conflict-positive organization (1)
- Becoming a conflict-positive organization (2)
- Becoming conflict-positive (1)
- Becoming conflict-positive (2)
- Team training on open-minded discussion
- Results after two months
- Developing a conflict-positive team (1)
- Developing a conflict-positive team (2)
- Review and reflect
- Choices to manage conflict (1)
- Choices to manage conflict (2)
- Reflect
- Thank you
This material is restricted to subscribers.
Topics Covered
- Understanding conflict
- Theory of cooperation and competition
- Discussion for constructive conflict
- Cooperative relationships
- Chinese values on conflict management
- Teams and organizations
- Becoming conflict-positive
Talk Citation
Tjosvold, D. (2012, July 1). Managing conflict constructively [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved December 26, 2024, from https://doi.org/10.69645/PZAF6206.Export Citation (RIS)