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1. Introduction
2. Themes
3. The need for research
4. Outline
5. Constructive conflict: What does it look like?
6. When and how constructive discussions occur
7. Understanding conflicts
8. The Deutsch theory's useful definitions
9. Definitions: cooperation and competition
10. Summary of considerable research
11. Managing conflicts is critical
12. Leaders and decision-making
13. Teamwork and diversity
14. The value of conflict: Decision-making
15. Even when individuals make decisions
16. A way to improve decision-making
17. Decision-making
18. Powerful effects of conflict management
19. How are conflicts discussed constructively?
20. Constructive conflict dynamics
21. Organizational problem solving
22. Advocacy teams (1)
23. Advocacy teams (2)
24. Pro and Con groups
25. Advocacy groups: prepare
26. Advocacy groups: disagree
27. Advocacy groups: understand
28. Advocacy groups: create solutions
29. Advocacy groups: agree
30. Advocacy groups: reflect in groups of four
31. Conflict provides opportunity
32. Can theories be applied to other cultures?
33. Westerners beliefs about Chinese values
34. Deutsch's theory applied for other cultures
35. Chinese relationship values
36. Cooperative relationship generalization
37. Values do not dictate behavior
38. Confucius (1)
39. Confucius (2)
40. Xunzi
41. Mao Zedong
42. Hu Jintao
43. Using conflict to achieve genuine harmony
44. Chinese values support constructive conflict
45. Experiments
46. Conclusions
47. Becoming a conflict-positive organization (1)
48. Becoming a conflict-positive organization (2)
49. Becoming conflict-positive (1)
50. Becoming conflict-positive (2)
51. Team training on open-minded discussion
52. Results after two months
53. Developing a conflict-positive team (1)
54. Developing a conflict-positive team (2)
55. Review and reflect
56. Choices to manage conflict (1)
57. Choices to manage conflict (2)
58. Reflect
59. Thank you

Topics Covered

• Understanding conflict
• Theory of cooperation and competition
• Discussion for constructive conflict
• Cooperative relationships
• Chinese values on conflict management
• Teams and organizations
• Becoming conflict-positive

Links

Series:

• Organizational Behavior

Categories:

• Management, Leadership & Organisation

Talk Citation

Publication History

• Published on July 1, 2012