• View the Talks
• 31 min
  1. Evolution of the Indian economy

  • Dr. Sumon Bhaumik
• 57 min
  2. Indian politics

  • Dr. Lawrence Sáez
• 43 min
  3. Indian culture: an introduction

  • Prof. Jai B. P. Sinha
• 32 min
  4. IT outsourcing in India

  • Prof. Rafiq Dossani
• 35 min
  5. Negotiating in India

  • Dr. Rajesh Kumar
• 36 min
  6. Understanding India's business climate: a national business system perspective

  • Prof. U. Srinivasa Rangan
• 42 min
  7. The global Indian firm

  • Prof. Sam Hariharan
  • Prof. U. Srinivasa Rangan

Printable Handouts

PDF

Navigable Slide Index

1. Introduction
2. Talk content
3. An Indian overseas call center (1)
4. An Indian overseas call center (2)
5. The economics of hiring an employee from India
6. National growth numbers
7. Reasons for growth-state support
8. Reasons for growth-human capital
9. 3 leading IT firms comparison
10. Case study - semicon. chip design outsourcing
11. Background
12. Scope of work
13. Expected cost savings
14. Actual outcomes
15. Would company "A" hire "B" again?
16. India's progress in semiconductor design services
17. Complexity of work outsourced to India
18. Example of a small company (1)
19. Example of a small company (2)
20. Example of a small company - Tutor vista
21. Summary
22. Acknowledgments

Topics Covered

• India's skills
• Entrepreneurship in outsourcing
• Enabling policies and regulations
• Skills development through engineering education
• Skills development through 'on the job' training
• Innovation in call centers
• Case study of semiconductor design Outsourcing to India
• Firm size and outsourcing
• Future prospects of outsourcing to India

Links

Series:

• Doing Business in India

Categories:

• Global Business Management
• Technology & Operations

Bite-size Case Studies:

• Entrepreneurship and Indian IT outsourcing: the good, the bad, and the money saved

Talk Citation

Publication History

• Published on August 11, 2011