Share these talks and lectures with your colleagues
Invite colleaguesWe noted you are experiencing viewing problems
-
Check with your IT department that JWPlatform, JWPlayer and Amazon AWS & CloudFront are not being blocked by your network. The relevant domains are *.jwplatform.com, *.jwpsrv.com, *.jwpcdn.com, jwpltx.com, jwpsrv.a.ssl.fastly.net, *.amazonaws.com and *.cloudfront.net. The relevant ports are 80 and 443.
-
Check the following talk links to see which ones work correctly:
Auto Mode
HTTP Progressive Download Send us your results from the above test links at access@hstalks.com and we will contact you with further advice on troubleshooting your viewing problems. -
No luck yet? More tips for troubleshooting viewing issues
-
Contact HST Support access@hstalks.com
-
Please review our troubleshooting guide for tips and advice on resolving your viewing problems.
-
For additional help, please don't hesitate to contact HST support access@hstalks.com
We hope you have enjoyed this limited-length demo
This is a limited length demo talk; you may
login or
review methods of
obtaining more access.
Printable Handouts
Navigable Slide Index
- Introduction
- What this talk is about
- The conventional sales cycle
- Traditional sales competencies
- So what has changed?
- Successful businesses create and deliver value
- Why is value so important today?
- Up and down the value chain
- The simple days of the 70s and 80s
- Strategic account migration
- Dimensions of key account selling
- The role of selling and salespeople
- 21st Century sales competencies
- Summary of talk
- Thank you
Topics Covered
- There are many sales processes in use today
- Most share common themes of prospecting, qualifying, needs analysis, presentation, negotiation and follow up
- These classical approaches have served sales people well over the years and are still valid
- The job of selling is changing and with this change, the role and skills of salespeople are also changing
- Selling is now a much more strategic function
- The modern sales person operates in a more complex, more competitive and more knowledge based environment
- Modern sales professionals are no longer "box shifters" and are now accomplished "merchants of value"
- What value means and how to create value for clients and customers is the factor that differentiates the effective modern sales professional from his peers
Talk Citation
Macdivitt, H. (2010, March 31). Understanding the sales process: selling in the 21st century [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved November 24, 2024, from https://doi.org/10.69645/LYNW4999.Export Citation (RIS)