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Printable Handouts
Navigable Slide Index
- Introduction
- The CompassionLab
- Motivations for the research
- Pain is ubiquitous and costly
- Building understanding of compassion at work
- Drawing on findings based on two studies
- Lessons learned from our research
- What triggers compassion at work? Serious illness
- Death of a loved one
- What triggers compassion at work? Marital strife
- Financial difficulties
- Loss of property (fire/theft)
- Work-based stressors
- Building understanding of compassion at work
- The nature of compassionate responding
- Regularity of compassion
- The power of collective action
- The significance of seemingly ‘small’ acts
- Why compassion at work matters
- Why compassion at work matters for employees
- Why compassion matters for organizations
- Support from quantitative survey data
- Damage done by a lack of compassion
- Enabling compassion
- Enabling compassion mechanisms
- What enables compassion at work?
- Insights provided by our research
- Questions raised by our research
- Looking ahead
- Concluding remarks
This material is restricted to subscribers.
Topics Covered
- Introduction to the CompassionLab
- Motivations for the research
- The personal and organizational cost of pain
- Building understanding of compassion at work
- What triggers compassion at work?
- The nature of compassionate responding
- Why compassion at work matters
- Enabling compassion at work
- Conclusions: Key insights provided and questions raised by our research
Talk Citation
Lilius, J. (2013, July 8). Compassion at work [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved August 31, 2024, from https://doi.org/10.69645/YQWX7778.Export Citation (RIS)