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Printable Handouts
Navigable Slide Index
- Introduction
- Themes
- The need for research
- Outline
- Constructive conflict: What does it look like?
- When and how constructive discussions occur
- Understanding conflicts
- The Deutsch theory's useful definitions
- Definitions: cooperation and competition
- Summary of considerable research
- Managing conflicts is critical
- Leaders and decision-making
- Teamwork and diversity
- The value of conflict: Decision-making
- Even when individuals make decisions
- A way to improve decision-making
- Decision-making
- Powerful effects of conflict management
- How are conflicts discussed constructively?
- Constructive conflict dynamics
- Organizational problem solving
- Advocacy teams (1)
- Advocacy teams (2)
- Pro and Con groups
- Advocacy groups: prepare
- Advocacy groups: disagree
- Advocacy groups: understand
- Advocacy groups: create solutions
- Advocacy groups: agree
- Advocacy groups: reflect in groups of four
- Conflict provides opportunity
- Can theories be applied to other cultures?
- Westerners beliefs about Chinese values
- Deutsch's theory applied for other cultures
- Chinese relationship values
- Cooperative relationship generalization
- Values do not dictate behavior
- Confucius (1)
- Confucius (2)
- Xunzi
- Mao Zedong
- Hu Jintao
- Using conflict to achieve genuine harmony
- Chinese values support constructive conflict
- Experiments
- Conclusions
- Becoming a conflict-positive organization (1)
- Becoming a conflict-positive organization (2)
- Becoming conflict-positive (1)
- Becoming conflict-positive (2)
- Team training on open-minded discussion
- Results after two months
- Developing a conflict-positive team (1)
- Developing a conflict-positive team (2)
- Review and reflect
- Choices to manage conflict (1)
- Choices to manage conflict (2)
- Reflect
- Thank you
This material is restricted to subscribers.
Topics Covered
- Understanding conflict
- Theory of cooperation and competition
- Discussion for constructive conflict
- Cooperative relationships
- Chinese values on conflict management
- Teams and organizations
- Becoming conflict-positive
Talk Citation
Tjosvold, D. (2012, July 1). Managing conflict constructively [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved November 13, 2024, from https://doi.org/10.69645/PZAF6206.Export Citation (RIS)