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Navigable Slide Index

1. Introduction
2. Overview
3. Learning and change as social processes
4. Further insights about emergence and learning
5. What are communities and networks?
6. Contribution of communities of practice
7. Case: Macmillan cancer support
8. Extending the organization's reach
9. Evolution of Macmillan GP community (1)
10. Evolution of Macmillan GP community (2)
11. Further stories about learning and influence
12. Communities of practice and the people they serve
13. What it takes to make communities work
14. Face-to-face interaction and technology
15. Does it work? making the invisible visible
16. The role of the writer as storyteller
17. The role of the writer - intelligent uses of writing
18. An example - the "social life" of a document (1)
19. An example - the "social life" of a document (2)
20. Challenges of working through communities
21. Challenges of evaluating communities contribution
22. Benefits of working through communities
23. Acknowledgements and contacts
24. Further reading

Topics Covered

• Understanding learning and change as social and emergent processes
• What are communities and networks?
• How do communities of practice contribute to organizational performance?
• Extending the organization's reach
• Macmillan case study
• What it takes to make communities work
• Challenges of working through communities
• Challenges of evaluating the contribution of communities
• Benefits of working through communities

Links

Series:

• Change Management

Categories:

• Management, Leadership & Organisation

Talk Citation

Publication History

• Published on June 21, 2009