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Hello, I'm Ed Addison. I'm with NC State University's Department of Engineering. Welcome to Session 2 of Managing New Product Launches. Thank you for coming back again.
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Today we're going to talk about the business model. The business model associated with a product answers the question, how are you going to make money? A business model is the method in which you get paid and it's not necessarily described by the functions of the product itself.
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Before determining what your business model is, there are three fundamental questions that you need to have very clear answers to. It might be surprising how many students who write business plans don't know the answers to these questions. These three questions are very simple. What are you going to sell? To whom? And why are they going to buy it? Let's start with the first question. What are they going to sell? This is the product. We talked about product in the last session and that product is the answer to the question, what are you going to sell? To whom determines who your customer is. Who did you design this product for? Who had the pain or the need that you solved with this product? You must have known that when you designed the product because we talked in the last session about listening to the voice of the customer and addressing the customer's needs. The last question, why are they going to buy it? This is the need that your product satisfies. The customer has a need or a problem and your product solves that problem. That's why they're going to buy it. Once you have answers to these questions, you can begin to think about the business model.

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