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Navigable Slide Index

1. Introduction
2. The CompassionLab
3. Motivations for the research
4. Pain is ubiquitous and costly
5. Building understanding of compassion at work
6. Drawing on findings based on two studies
7. Lessons learned from our research
8. What triggers compassion at work? Serious illness
9. Death of a loved one
10. What triggers compassion at work? Marital strife
11. Financial difficulties
12. Loss of property (fire/theft)
13. Work-based stressors
14. Building understanding of compassion at work
15. The nature of compassionate responding
16. Regularity of compassion
17. The power of collective action
18. The significance of seemingly ‘small’ acts
19. Why compassion at work matters
20. Why compassion at work matters for employees
21. Why compassion matters for organizations
22. Support from quantitative survey data
23. Damage done by a lack of compassion
24. Enabling compassion
25. Enabling compassion mechanisms
26. What enables compassion at work?
27. Insights provided by our research
28. Questions raised by our research
29. Looking ahead
30. Concluding remarks

Topics Covered

• Introduction to the CompassionLab
• Motivations for the research
• The personal and organizational cost of pain
• Building understanding of compassion at work
• What triggers compassion at work?
• The nature of compassionate responding
• Why compassion at work matters
• Enabling compassion at work
• Conclusions: Key insights provided and questions raised by our research

Links

Series:

• Organizational Behavior

Categories:

• Management, Leadership & Organisation

Talk Citation

Publication History

• Published on July 8, 2013