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Printable Handouts
Navigable Slide Index
- Introduction
- Lecture outline
- Negotiator styles affect bargaining interactions
- Negotiator styles
- Significant studies by Williams and Schneider
- Effective v. ineffective negotiators
- Competitive and cooperative
- Keith Allred study 2000
- Kathleen O’Connor & Peter Carnevale study
- Maximizing joint gains
- Competitive and cooperative approach optimal
- Negotiations are actually quite structured
- Preparation stage
- Determine bottom line & goals for each item
- Determine opening position
- Preliminary stage
- Use attitudinal bargaining to deter bad behavior
- Information stage
- Blocking techniques to avoid tough questions
- Tension between value creation & value claiming
- Distributive stage
- Barry Schwartz, the paradox of choice 2004
- Closing stage
- Cooperative stage
- Draft agreement if possible
- Carefully review opponent drafted agreement
- Summary and thanks
This material is restricted to subscribers.
Topics Covered
- Personal styles affect bargaining interactions
- Cooperative style
- Competitive style
- Hybrid competitive/cooperative style
- Negotiation stages
- Preparation stage (establishing limits & goals)
- Preliminary stage (establishing rapport with other Side)
- Information stage (value creation)
- Distributive stage (value claiming)
- Closing stage (value solidifying)
- Cooperative stage (value maximizing)
Talk Citation
Craver, C.B. (2018, June 27). Negotiations & bargaining: styles & stages [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved November 21, 2024, from https://doi.org/10.69645/HRAK8537.Export Citation (RIS)
Publication History
Transcript
Please wait while the transcript is being prepared...
0:00
Welcome to the Henry Stewart talks series on "Negotiations and Bargaining".
My name is Charlie Craver.
During this series, we're covering one of
the most critical skills for all businessperson and lawyers who negotiate
constantly within their own organizations
and behalf of their organizations with outside parties.
0:20
During this segment of the series,
we will cover the impact of negotiator styles on bargaining interactions.
Are you a cooperative problem solver who seeks
fair results that are mutually beneficial to both sides?
Are you a competitive adversarial negotiator who tries to claim
more of the joint surplus for your side than you give to the opposing side?
Or are you a hybrid,
what I call a competitive problem solver,
an individual who tries to get a better deal for
his or her side than they give to the opposing side,
but once they get that deal for themselves they try to
maximize the returns achieved by their opponents.
We will then talk about the six stages of the negotiation process.
Preparation, we want to make sure you have all of
the relevant information recognizing that knowledge is power when we negotiate.
We want to plan your strategy.
How do you visualize getting from where you start to where you hope to end up?
We will then move to the preliminary stage where the negotiators
establish rapport and the tone for their interaction.
This is a very important part of
the bargaining process because it will affect what comes subsequently,
and people from impatient cultures tend to move through this stage much too quickly.
The information exchange.
This is value creation.
The parties are trying to find out what's on
the bargaining table to be shared between them.
They then move into the distributive state.
This is value claiming.
This is where the parties are going to divide what they found during
the information exchange and they will go back and forth with the different items.
Near the end of the distributive stage,
the parties move into the closing stage.
This is where they want to be able to reach definitive terms or a final agreement.
When they're done with this stage,
many people think they are finished with
their negotiation forgetting one last crucial stage,
what I call the co-operative stage and games people like to call the integrative stage.
This is where the negotiators want to see if there's any way they can expand
the pie and simultaneously improve their respective positions.
They want to make sure they have reached
mutually efficient agreements and have left
no client satisfaction on the bargaining table.