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- View the Talks
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1. Introduction to knowledge management
- Prof. Dr. Klaus North
-
2. Strategic knowledge management- Dr. Nekane Aramburu
-
5. Managing knowledge risks
- Prof. Susanne Durst
-
6. Knowledge management case study: AFCONS- Dr. Gita Kumta
Printable Handouts
Navigable Slide Index
This material is restricted to subscribers.
Topics Covered
- Types of knowledge risks
- Case of failed knowledge retention
- Need for documentation and communication
- Identifying and protecting key knowledge
- Continuous learning for risk control
Talk Citation
Durst, S. (2025, November 30). Managing knowledge risks [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved December 25, 2025, from https://doi.org/10.69645/FMYS3985.Export Citation (RIS)
Publication History
- Published on November 30, 2025
Transcript
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0:00
Hello, everyone! My
name is Susanne Durst.
I'm a professor of management
at Reykjavik
University in Iceland,
and I'm going to talk about
the management of risk
related to knowledge.
0:16
So, this also means that the
agenda of this talk is about
stressing the importance
of managing risk
related to knowledge for
sustainable business
development.
0:29
Let's get started, we know
that knowledge is important,
but we also know that
knowledge is dynamic.
This actually means
that knowledge
that is valuable today or
was valuable yesterday may
hold little value tomorrow.
We also need to understand
that knowledge is not
automatically something of
value or always significant
or a strategic asset or
an asset in general,
but there are also incidents,
there are also moments when
knowledge can actually be
considered as a liability
or a negative risk.
This duration, however,
does not mean that we
should simply forget or
discard old and
relevant knowledge.
Instead, my proposal is
to harbor knowledge at
risk perspective, which
actually means that we are
trying to approach, we are
trying to address from a
neutral, from a
balance point of view.
So, there might be incidents
where knowledge is
actually something positive,
but there are also moments
where knowledge is a liability.