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0:00
Hi. My name is Bennett Vallet,
and I've been practicing and
coaching agile methods
for two decades.
I'm very happy to present
this case study on
the implementation of Kanban
at Siemens Health Services.
0:17
This case study is a first-hand
account describing how
a shift from scrum and
traditional agile metrics
such as burn-ups,
story points, and
velocity to one of
continuous flow using Kanban
along with flow
metrics of cycle time,
throughput and work in
progress led to dramatic
improvement in efficiency,
predictability, and quality.
As a director of
product development
at Siemens at that time,
I was integrally involved in
planning and rolling
out this change.
It is also important to
note that back in 2011,
Kanban was pretty new in
the agile world, and
the implementation at
Siemens was likely the
largest implementation
of Kanban at scale at that time.
1:05
Siemens Health Services was
a health IT business unit of
Siemens Healthcare and
a global provider of
enterprise healthcare information
technology solutions.
Their customers were some of
the largest healthcare systems,
hospitals, and physician
group practices
across the United States.
Siemens sold this division in
2016 and is now part
of Oracle Health.
The presentation today
focuses on what was
known as the Soarian
Revenue Cycle System with
a development organization
consisting of
25 cross-functional
scrum teams with
around 500 developers
located in India,
Pennsylvania, and Europe.
The application was complex,
highly regulated and
mission critical.
