Diffusion of innovations: promoting adoption

Published on March 31, 2024   10 min
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0:00
I'm Joe Tidd, and I'm Professor of Technology and Innovation Management at the Science Policy Research Unit at the University of Sussex, UK. This session is about the diffusion of innovations, what factors promote and inhibit the adoption of innovations?
0:18
Most innovations fail to be adopted. The question that we want to answer in this session is, why might that be? It's very rarely the inherent innovation, but more about the diffusion process, how it's communicated, and how it's adopted.
0:33
The diffusion of innovation is much more than the simple marketing mix of price, product, and position. What diffusion attempts to do is to explain how, over time, an innovation, for example, product, service, and idea, or a business, spreads through a particular market or population.
0:51
We're arguing that the diffusion of innovations is much more than simply marketing. In marketing, you look at segmentation. You look at the idea of innovators versus laggards, those who adopt early and those who adopt late. Then you have the marketing mix. Things like pricing, positioning, to try to promote the adoption of the focal innovation. But when we look at the diffusion of innovations, we find that these types of terms are very unhelpful. Segmentation is not sufficient and the idea of innovators and laggards is not robust.
1:23
There are lots of different models of diffusion of innovations, and they tend to explain different types of product or service. The simplest one, which we'll all be familiar with is the epidemic model. The idea is that information about focal innovation spreads through by observation, communication, or direct contact. The more sophisticated model which explains most innovations is the so called Bass model. That basically takes a simple epidemic model where it's about observation and communication, that adds another process within that, where adopters make independent evaluations and adoption decisions. The Bass model is probably the best model to describe the adoption of consumer and business to business innovations. There are other models like Bayesian and Probit that get even more sophisticated, but they tend only to explain certain types of innovation. You've probably seen this curve in many marketing texts.
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Diffusion of innovations: promoting adoption

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