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Printable Handouts
Navigable Slide Index
- Introduction
- Some big questions
- Collaboration between organisations
- Management of relationships
- The relationship management challenge
- The 'X' factors
- Relationship complexes
- Strategic complexity
- Traditional management tools
- Changing for the better?
- Teamwork pressures and friction
- Thriving under pressure
- Let there be light
- Failing to cope
- Defence battles
- Understand your partnership
- Measuring the intangible
- Case study
- Performance at a glance
- Happy customer/grumbling supplier
- Business process reliability
- Outcomes
- Portfolio at a glance
- Professional relationship managers
- Managing the action
- Conclusion
Topics Covered
- Aim is to fill a traditional governance gap in managing strategic supply chain partnerships
- Effective enterprise relationship management is a serious challenge of complexity and method
- Traditional governance tools and dashboards do not work
- A new approach based on a dynamic view of supply chain partnerships is proposed
- Two case studies are provided to illustrate tactical and strategic situations
- The importance of formal relationship management to the success of supply chain partnerships is emphasised
Talk Citation
Humphries, A. (2010, November 22). Managing supply chain partnerships [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved October 6, 2024, from https://doi.org/10.69645/BEBY1546.Export Citation (RIS)