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Culture in healthcare organisations

Published on June 30, 2026   17 min

A selection of talks on Management, Leadership & Organisation

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0:00
Hello. This is a Henry Stuart talk this time about leading cultural change in health. Thanks for joining us.
0:13
When we talk about culture in healthcare, what do we really mean? Alexander Fleming knew a thing or two about it, but no not that type of health culture. We're talking about how we all grow and develop as humans in environments that are let's be honest, a bit more complex than a petri dish.
0:36
My name's Keith Burnett. I've been a management consultant working with the National health service here in the UK for a decade or two. I know it's been fashionable to talk about culture in the healthcare world for quite a while. But not everyone gets it. You might have seen plenty of things described as cultural innovation from free meals.
0:58
Everyone loves pizza surely to
1:06
big old mission statements
1:12
and plenty of strategy documents but few of them really hit the spot. So maybe we don't need to worry so much about culture after all. We talked about cultural ideas. It didn't deliver much for us and we can move on. Hold on a minute. If your career has been longer than five years or so, you've already seen what happens when culture goes wrong. The experience of a bullying culture is a memorable one for all the wrong reasons.

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Culture in healthcare organisations

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