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Printable Handouts
Navigable Slide Index
- Introduction
- Table of contents
- What is data visualisation? Definitions
- What is data visualisation?
- What does it give businesses? (Data exploration and data exploring)
- What does it give businesses? (Enhanced communication)
- What does it give businesses? (Identify trends, patterns, and correlations)
- What does it give businesses? (Performance monitoring and proactive decision-making)
- Data visualisation, data fluency, and data literacy in detail
- Data literacy, data fluency and data visualisation are partners
- Data literacy and data visualisation are partners
- The promises of data visualisation with data literacy and data fluency
- Why data visualisation matters in business
- Data visualisation makes the most of our human aspects
- Common canvas for monitoring performance
- Identifying opportunities and risks
- Data visualisation challenges
- Data challenges
- Data visualisation is other-centred
- Data visualisation and 3D
- Y-axis issues
- Challenger disaster, 1986
- Example of the chart
- Misleading chart example
- Show me the data
- Tell me the metrics
- Y-axis contraction
- Colour issues
- Before and after comparison
- Case study: Verizon
- Verizon case study
- Verizon solutions (1)
- Verizon solutions (2)
- Verizon challenges
- Forward thinking
- Data-driven culture needs relationships
- Data visualisation is a people issue
- Technology is only part of success in a business
- Thank you
This material is restricted to subscribers.
Topics Covered
- Data literacy, data fluency and data visualisation are partners
- The promises of data visualisation with data literacy and data fluency
- Data visualisation in business
- Data visualisation challenges
- Data challenges
- Data visualisation is other-centred
- Data visualisation and 3D
- Y-axis issues
- Challenger disaster, 1986
- Misleading chart example
Links
Categories:
External Links
- Slide 4: What Is a Data Visualization?
- Slides 5-8: The Importance of Data Visualization for Your Business
- Slides 5-8: What Is Data Visualization? Definition, Examples, and Learning Resources
- Slides 5-8: Looker Studio: Business Insights Visualisations
- Slides 10 and 13: MIT Research: Brain Processing of Visual Information
- Slide 11: The Computer Scientist as Toolsmith II
- Slide 11: Data Literacy
- Slide 11: Data and Visualization Literacy
- Slide 11: Data Literacy Explained: Definition, Importance, Examples, and More
- Slide 18: The Golden Record
- Slide 21: Does the Axis Have to Start at Zero? (Part 1: Line Charts)
- Slide 22: The Challenger STS-51L Accident
- Slide 23: History of O-Ring Damage in Field Joints
- Slide 30: Verizon Fact Sheet
- Slides 32 and 33: Digital Literacy in the Workplace: What It Is and Why It Matters
- Slides 32 and 33: Verizon Uses Tableau to Reduce Support Calls by 43%, Enhancing Customer Experience
- Slides 32 and 33: Leveraging Behavioral Data with AI
- Slides 32 and 33: How Verizon Is Building a Big Data and AI Culture
Talk Citation
Stirrup, J. (2026, July 30). Data literacy and data visualisation [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved August 5, 2026, from https://doi.org/10.69645/OPZI9074.Export Citation (RIS)
Publication History
- Published on July 30, 2026
A selection of talks on Technology & Operations
Transcript
Please wait while the transcript is being prepared...
0:00
In this session, we will look at
data literacy and data
visualization together.
This section is all about
empowering people with
data visualization and
that should help them to
become more data literate
and data fluent as well.
My name is Jennifer
Stirrup and I've been in
the IT industry for
25 years dealing with
all things data.
By the end of this section,
I really hope you'll
start to become as
passionate about data as I am.
0:34
In this section,
we will first of
all take a look at
data visualization,
then we will look at
data visualization and
how it intersects with data
fluency and data literacy.
We'll also look at
a case study about
a very well known
telecoms company
called Verizon who
are based in the US.
Finally, we will look at
a conclusion and how
you can move forward
to implement data visualization
properly in your organization.
1:09
First of all, let's take a look
at definitions of
data visualization.
We will also see how it will
help you to become more
data literate and data
fluent in your organization.
1:25
What is data visualization?
You can see a definition here.
Data visualization is a
graphical representation
of data and information.
I like to think of it
as drawing with data.
For those of you
for whom charts and
graphs evoke memories
of school days,
I'm glad to tell you that it's
a much more interesting topic
these days than you
might have come across.
It's also an essential skill
for businesses and it's
an essential skill to become
data fluent and data literate.
Data visualization uses visual
elements such as charts,
graphs and maps to help make
data more understandable
and accessible.
It helps us to analyze and
understand large datasets.
Humans are not designed to
understand billions of
data points all at once.
But data visualization
helps to provide
a short hand so that we can
understand the data better.
From a business perspective,
it helps us to identify
trends and patterns and it
helps us to communicate the
insights of the data better.
If you want to hear the
voice of the customer,
then that is stored in
the data that the
customer gives to you.
The easiest shortcuts
to understanding
the data is to use
data visualization.