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Hi. This is Gita Kumta, former professor of Information Systems and Knowledge Management at NMIMS University, Mumbai, India. We're going to look at a live case of an organization that has implemented a knowledge management framework that has helped them to reap benefits and improve their productivity. Initially, they had faced a lot of challenges.
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Knowledge is information which is actionable and is with an individual. But what does knowledge management mean to an individual? It is the conversion of this individual knowledge that is transformed to organizational learning, which adds value to the organization and improves its performance. Therefore, we see that an individual is center stage. Secondly, how can an organization disseminate this tacit knowledge across the organization? There are three major processes: acquire knowledge, share knowledge, and utilize knowledge. A question often comes to one's mind as to whether this conversion is possible when an individual is center stage. Challenging. The organization that I'm going to look at is
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Afcons Infrastructure Limited, which is a leading force within India's engineering and construction landscape. It has over five decades of expertise in various sectors and has executed over 350 infrastructure projects in various countries. Afcons has been pivotal in delivering transformative projects across diverse geographies, and has been able to put in its projects of complex construction techniques and unique architectural challenges.

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Knowledge Management: AFCONS Infrastructure

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