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- Strategic change
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1. Developing context sensitive approaches to change: contextual features
- Prof. Veronica Hope Hailey
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2. Building energy for change
- Dr. John Potter
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3. The 5 forces of change: a blueprint for leading successful change
- Mr. Anthony Greenfield
- Organizational interventions
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4. Coaching as a tool of change
- Dr. Barbara Moyes
- Sustainable change in complex organizations
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5. Unleashing change in public services
- Prof. Steven Kelman
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6. Change management in the private and public sector
- Dr. David Bamford
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7. Change management and complexity dynamics
- Dr. Ysanne Carlisle
- Making the people agenda work effectively
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8. Change and the individual: expectations and triggers
- Dr. Ann Parkinson
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9. Change and its leadership
- Prof. Malcolm Higgs
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10. Managing talent during times of uncertainty
- Mr. Stuart McAdam
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11. The role of supervisors for change acceptance
- Dr. Pedro Neves
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12. Management consultants
- Prof. Stuart Macdonald
- Re-thinking change
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13. Organizational culture and change
- Dr. Michael Phelan
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14. The moral foundations for change management
- Prof. Roger Steare
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16. Culture change
- Mr. Michael Maynard
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17. Re-imaging and re-imagining approaches to organizational change
- Prof. Cliff Oswick
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18. Organizational change: transformation from e-government
- Dr. Roland Yeo
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19. Change management
- Prof. David Lewin
- Archived Lectures *These may not cover the latest advances in the field
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21. Creating positive workplaces: myth or reality?
- Ms. Marilyn Tyzack
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22. Models for strategic change: an overview from strategic management
- Prof. David Wilson
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23. Making M&A's successful
- Mr. Richard DiGeorgio
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24. A convergence model for change
- Prof. Colin Carnall
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25. Behavioral issues in change
- Prof. Bernard Burnes
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27. Leadership transitions
- Mr. Richard DiGeorgio
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28. Talent: the secret to being world class
- Mr. Chris Roebuck
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29. Organizational and transformational change
- Prof. Jaap Boonstra
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30. Stimulating organizational learning through networks and communities
- Dr. Alison Donaldson
- Ms. Elizabeth Lank
- Prof. Jane Maher
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31. Facilitating individual and personal change
- Dr. Suzanne Pollack
Printable Handouts
Navigable Slide Index
- Introduction
- The key questions
- Reactions to change
- Why do people tend to react negatively to change
- The implications for employee involvement
- Understanding and managing change
- The planned approach - Kurt Lewin
- Force field analysis - workgroup behaviour
- Group dynamics
- Action research (1)
- Action research (2)
- Three-step model
- Planned change - summary
- Emergent change
- Pettigrew and Whipp (1993)
- Creating a climate for change
- Changing managerial behaviour
- The emergent approach - summary
- Alternatives
- Contingency approach
- The scope for choice
- The role of managers
- Behavioural issues in change - summary
- References
Topics Covered
- Reactions to change
- The implications for employee involvement
- Understanding and managing change
- A planned approach
- Workgroup behavior
- Action research
- Three step model
- Planned change
- Emergent change
- Creating a climate for change
- Changing managerial behavior
- The emergent approach
- Contingency approach
- The scope for choice
- The role of managers
Talk Citation
Burnes, B. (2009, March 1). Behavioral issues in change [Video file]. In The Business & Management Collection, Henry Stewart Talks. Retrieved May 25, 2026, from https://doi.org/10.69645/ZRNP6601.Export Citation (RIS)
Publication History
A selection of talks on Management, Leadership & Organisation
Transcript
Please wait while the transcript is being prepared...
0:00
This talk is entitled
Behavioural Issues in Change,
and is the work of
Bernard Burnes,
Professor of
Organisational Change
at Manchester Business School.
0:12
The presentation covers
four key questions
with regard to behavioural
issues in change.
Why do people react
as they do to change?
What is the best way
to manage change?
What is the scope for choice?
What is the role of managers
in the change process?
0:32
When faced with the
prospect of change,
there are three common reactions
which can be summed up in
the following quotations.
Change is the only constant.
Though written 2000 years ago,
this is as true today
as it was then.
The world is in a
constant state of change.
Change is sometimes fast
and sometimes slow,
but always present.
Most people recognize this fact,
but that does not
mean they welcome it
as noted by Machiavelli
in the 16th century.
There is nothing more
difficult to take in hand,
more perilous to conduct or more
uncertain in its success,
than to take the lead
in the introduction of
a new order of things.
Because the innovator
has for enemies
all those who have done well
under the old conditions,
and lukewarm defenders in those
who may do well under the new.
Underpinning this is the
view of Lord Salisbury,
a former British prime minister.
Change? Change? Why
do we need change?
Things are quite bad
enough as they are.
These quotations could
well be combined
into a new motto for
modern organisations.
Change might be inevitable,
but we won't support it,
and in any case, it
won't do any good.