Dr. Robert Ford University of Central Florida, USA

Robert C. Ford (Ph.D.) is Professor of Management Emeritus at the University of Central Florida. Bob has been an accomplished teacher, scholar, and contributor to his profession, publishing in management. He has authored or coauthored several books and many publications in both academic and practitioner journals with a focus on... read moreservice organizations. Bob has served his profession in numerous leadership roles in both the Academy of Management (AOM) and the Southern Management Association (SMA) and is a SMA Fellow. He has been an editor or associate editor of several journals and received awards for his professional service and academic achievements.