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A "paradigm" is a term that we have borrowed from the Greeks. There are many other terms that people have used interchangeably with paradigm, so just for example, perspective, or model, or state of mind, and in the field of innovation we often refer to it as dominant design, as a product or service that maybe evokes a perspective or that we associate with a particular view or model. And that we have become so accustomed to that we don't even realize it anymore. We take it for granted. And these paradigms are not solely cognitive or mental, but they also become entrenched in practices and systems, in procedures and conventions, and because they are around for quite some time, they often can also not be questioned. They are, we say, normative. They have some degree of sacredness also because they are often shared by competitors, suppliers, and other parties. And, therefore, it should not surprise us that paradigms are often protected and changes are resisted. If they are taking place, if these changes are taking place, we often observe stress, discomfort, people become quite upset about it.
1:38
Compared to new firms or entrepreneurial firms, established firms face various kinds of problems when they are exposed to a paradigm shift Established firms beyond their entrepreneurial stage, were no longer adolescents and have become fully grown. They, having cultivated or developed a paradigm, perhaps with other firms in the same markets, they become entrapped. They become encapsulated by the paradigm. And often when we think about paradigm shifts, perhaps it is more customary to think about the paradigm shift as being brought about by new firms, by entrepreneurs. And we can think about Thomas Edison and his garage shop that led to General Electric, or Mr. Hewlett at Hewlett Packard, Anita Roddick at The Body Shop, or perhaps more recently entrepreneurs like Steve Jobs at Apple, and Brin and Page at Google, they were truly agents of change and were at the basis of a new paradigm. But we also see often shifts in older and established companies, especially when they are successful in getting out of that trap and are able to renew themselves. Think about companies like 3M, or Nokia, Samsung, Corning, these are old stalwarts. Corning is more than 100 years old and they have been successful in renewing themselves and their paradigm. Like Corning, moving from conventional glass products to fiber optical products that are central to today's telecommunication.

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Apple: creative destruction and the Icarus dilemma

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